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New York City Flagship Store Manager

Employer
Tibi
Location
New York City, New York (US)
Closing date
30 Nov 2020

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Function
Retail
Level
Manager
Contract Type
Permanent

Job Details

In a retail climate that is changing dramatically, Tibi seeks a highly creative, curious, dynamic and engaged individual who is not afraid to take thoughtful risks and try new things. We are looking for a leader to lead the one-and-only Tibi Flagship store in New York City. He/She will possess an entrepreneurial spirit and is not bound by traditional notions of what a retail store should be.

This individual will be responsible for driving profitable sales and leading the growth in one of Company’s key revenue channels. He/She will expand on the idea of what it means to lead an advanced designer retail business, applying the newest retail approaches and using creative marketing and selling tactics. At a time when client generated dollars are coming from outside the traditional retail store format -- Social Media/Instagram, first class customer service, paired with deep product knowledge are essential to success.

This role will be a change agent, utilizing the newest and most dynamic methods to manage and motivate, inspire a team of stylists -- in order to expand the existing customer base, win new customers and build a cross generational customer for the brand.

We look to this role to be the consummate brand ambassador, leading with passion through a time of great change.

The role reports into the SVP of Global Sales.

RESPONSIBILITIES:

  • Ability to Set, Meet, and Exceed Store Goals
  • Strong team building and leadership skills with coaching/mentoring capabilities.
  • Goal oriented with strong communication skills, with a motivation to achieve/exceed store goals.
  • Expectations of establishing impeccable customer service, along with great aptitude to communicate the aesthetics of the brand.
  • Work closely with corporate teams (including finance and planning) to oversee all operational needs including: annual and monthly budgets, inventory management, staffing, stock room, store-store transfers, warehouse orders, and inventory control.
  • Review performance with regularity and make recommendations on improvements; build an environment that rewards excellence and constant leveling up of performance.
  • Promote an atmosphere of creative thinking that embraces the new realities of retail; lead staff incorporate training and implementing new sales techniques.
  • Perform daily tasks of running the business including logistics, inventory control, staff schedules and weekly reports.
  • Take active role in working with marketing on opportunities to build a customer data base and engage directly with new customers; monetize corporate IG Live and Social Media Selling Programs.
  • Manage a compensation plan that rewards traditional & non-traditional performance.
  • Facilitate all opening and closing procedures including EOD reporting, cash counting, and bank deposits. Train back-up within the team.
  • Work with Company management to ensure that the store team has the resources needed to be successful; ensure that company policy and procedures are understood and followed.

Ideal Candidate must have:

  • Minimum 5 years-experience in Advanced Women’s Designer Retail Management
  • Extensive Customer Service Skills
  • Highly Motivated and Self Starter; with ability to pivot in a changing environment.
  • Possess Impeccable Presentation Skills.
  • Proficient in Retail Pro, Microsoft Office, PPT, RLM, etc.
  • Be detail oriented, a great collaborator and inspired by fashion.

Company

Amy Smilovic, fashion designer and entrepreneur, started Tibi 25 years ago in Hong Kong. Borne from her childhood days of watching her artist father paint, Amy's creative energy found a new home in the fabric markets of Hong Kong and Indonesia. Soon, Amy's sketches and fabric selections transformed into a brand warmly embraced by the expatriate community.

In its 25th year, Tibi is a mindset brand that revolves around its philosophy of Creative Pragmatism - its collections are modern, innovative and sensible. 

Company info
Telephone
2129663773
Location
100 Broadway, 16th Floor
New York
new york
10012
US

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