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Senior Key Account Manager - Retail Platform (w/m/d)

Employer
Zalando
Location
Berlin
Closing date
19 Mar 2021

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Job Details

As a Retailer expert within our Partner Programme (Merchant Operations), you are passionate about Retailers and fashion, fully understanding the current market trends and the specific needs and challenges facing Retailers today. You are visionary, creating the Retailer strategy and in turn translating this into tangible plans and processes that can unlock growth for Retailers trading on Partner Program. You are the point of contact in Zalando for consolidating and leveraging Retailer knowledge. You have people management experience and love training and acting as a role model for the team. The position is a maternity cover for 1.5 years.
WHERE YOUR EXPERTISE IS NEEDED
  • You have the ability to transfer your deep knowledge of the industry and platform trends (in the retail/market place sector) into concrete Zalando initiatives.
  • As a leader you will support your team, coaching and developing the team members by identifying their strengths, development areas and training needs.
  • Your primary goal is to expand the retailer business, building strong strategic relationships with them. You champion their cause within Zalando and are the expert on all aspects concerning Retailers.
  • You will partner up with technology teams to drive automation and scalability across the organization. You will work cross-functionally to identify, prioritize and implement strategies to help drive our Retailer business and to maximize revenue potential.
WHAT WE ARE LOOKING FOR
  • Experienced in a Retailer/Marketplace environment and/or a consultant/business development background with a minimum of 7 to 10 years work experience.
  • Self-starter who will take ownership of projects and business problems to a successful result. You are not phased by ambiguity and are able to cut through, identifying opportunities and in turn developing structured and defined roadmaps.
  • A salesperson, analytically outstanding, you love working with figures yet taking a pragmatic approach to complex requirements and issues.
  • Excellent communication skills (in English, German is a plus), you can manage stakeholders effectively, taking over presentations and negotiations.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

The Partner Program allows brands and retailers to connect to the Zalando customers in 17 markets by integrating their stock directly into the Zalando Fashion Store. The resulting broader assortment and higher product availability extends and excites Zalando's customer base, while brands retain control over the assortment, prices and brand representation - truly putting them in the driver's seat. At the heart of the Zalando Platform Strategy, the Partner Program is a key enabler towards being the starting point for fashion.

Read more about our Partner Program here.

Please note that all applications must be completed using the online form - we do not accept applications via email.

#merchantoperations

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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