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Senior Program Manager (Central Functions)

Employer
Zalando
Location
Berlin
Closing date
13 Jan 2021

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Function
Operations
Level
Senior Manager

Job Details

ABOUT THE TEAM

Department: Corporate Technology / Strategy Office
Reports to: Lead of Strategy Office
Team Size: 5-10
Recruiter Name Abdul Tafadar E-mail: abdul.tafadar@zalando.de

Corporate Technology is a team of approximately 230+ employees delivering technology to support corporate functions and the digital workplace. The purpose of the Strategy Office is to support Corporate Technology to do the right things in the right way to achieve the group's strategic objectives. The scope of the team consists of strategy generation and governance, tactical support (e.g. portfolio management, operations development) and support in the execution of top cross-functional programs and projects.

As a Senior Program Manager you will drive these programs end-to-end. These include the research, acquisition, integration and customization of technology solutions that create company internal value by automating business processes and enabling workforce productivity. You manage time and scope and are the custodian of alignment, both vertical and horizontal. You ensure that technology and approaches are fully explored and well-challenged for business value by directing and implementing processes and practices for reviews and assessments of all packages, tools, proposed architectures and other components, and establishing an effective and timely decision-making and validation process.

Some example projects: End-to-End Human Capital Management, Enterprise Service Management, Post Merger Integration in the scope of Corporate Technology etc.
WHERE YOUR EXPERTISE IS NEEDED
  • Leading programs, taking an end-to-end approach. You will reliably deliver these cross-functional and cross-departmental initiatives by identifying and removing bottlenecks. You push your programs to success with your solution oriented mindset
  • Getting things done and challenging the status quo. You instinctively identify what the critical success factors are and change complexity into clarity. You remove any roadblocks that stand in the way of the program. You effectively manage conflict and priorities. You can adjust your approach for each individual project and can play many roles; from in-house consultant to business analyst to hands-on product owner
  • Using your excellent soft-skills, you bring in and involve the right people to make projects happen. You build up relationships in the blink of an eye and think beyond silos. You naturally tailor your communication to your audience, irrespective of their position in the organization. You can be convincing when you need to be but also know when to listen
WHAT WE'RE LOOKING FOR
  • You have 8+ years of program / project management experience with a track record of delivering medium to high complexity programs and projects. You draw upon your past immersion of working in an agile and iterative environment and focus on delivering projects effectively and efficiently and know how to boost cross-functional teams and projects. You apply high quality project management standards and make them evolve
  • A proven track record working in a tech environment. You speak the language of business as well as engineering and understand the process of moving from the first ideation to eventual go-live and handover
  • A highly motivated team player, and an expert in managing conflicts and priorities with both teams and stakeholders. You take responsibility for your tasks, and work in an independent and structured manner
  • You are an innovator by heart and keep fresh by looking for new ways to do things. You are able to put new tools and concepts into practice in a diverse, living and ever-growing organization and regularly reflect on your own work and share feedback in a constructive way


Perks at work
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)
  • We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
About Zalando
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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