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Director, New Digital Initiatives - Remote - 11215 Metro Pkwy

Employer
Chico's
Location
Fort Myers, Florida, United States
Closing date
25 Feb 2021

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE:

This position will, develop and executive on various digital business strategies that support overall growth, profitability and E2E digital customer journey transformation.


FUNCTIONALRESPONSIBILITIES


  • Leads digital transformation projects at Chicos FAS from strategy through vetting, through go live
  • Leads mobile app strategy from the customer's mindset, and liaisons with technology to replatform multiple sites.
  • Works cross functionally across technology, product, merchandising, marketing and tech vendors to determine the most financially feasible model that aligns with brand positioning to create integrated approaches and to get products to marketing in a customer led, data informed organization.
  • Partners across all businesses throughout the organization to create successful launch integration plans that will deliver on results.
  • Leads strategic initiatives from opportunity identification, prioritization, diagnostic, design, pilot, implementation and impact measurement with a variety of tools, including rapid digitization, process re-design and testing.
  • Owns roadmap, product vision, and development of emerging products and platforms
  • Finds new opportunities across the digital selling ecosystem
  • Collaborates with product managers on the product roadmap and delivers the best customer experience using personas, user journeys maps, and prioritized backlogs.
  • Supports go-to-market planning and engagement to gain successful product adoption including "Train the Trainer" sessions and documents
  • Collaborates with technical, creative and business stakeholders to ensure timely and accurate product implementations that takes the customer lens into perspective
  • Recommends and delivers new digital products and enhancements to existing products to achieve improvements in online and offline customer journeys, driving a step change in the technology and data that underpins the customer experience.
  • Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.


EDUCATION
  • Bachelor's degree required


REQUIRED QUALIFICATIONS
  • Combined 8-10+ years of business and technical experience
  • Ability to product UX wireframes is a plus
  • Have a multi -disciplinary background in technology or tech products, marketing and merchandising for a retailer who has successfully transformed digitally
  • Experience launching 1.0 products into the world
  • Comfort managing external design and development resources
  • Great understanding of digital platforms and a passion for discovering new products on sites


Pay range is commensurate with relevant skills, industryexperience and track record of success, among other factors as applicable forthe position.

Associates may be eligible for incentive compensationbased on a variety of factors including achievement ofdepartment/brand/corporate performance metrics and/or other variables asapplicable for the position. Chico's FAS, Inc. reserves the right toamend incentive compensation at any time at its discretion.

Pay range is commensurate with relevant skills, industry experience and track record of success, among other factors as applicable for the position.

Associates may be eligible for incentive compensation based on a variety of factors including achievement of department/brand/corporate performance metrics and/or other variables as applicable for the position.Chico's FAS, Inc. reserves the right to amend incentive compensation at any time at its discretion.

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Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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