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E-Commerce Manager - 12 Months Maternity Cover

Employer
Olivia von Halle
Location
London
Closing date
24 Jan 2021

View more

Function
Ecommerce
Level
Manager
Contract Type
Contract
Hours
Full Time

Job Details

Overview

British luxury brand Olivia von Halle is seeking to recruit an Ecommerce Manager on a 1-year fixed maternity cover contract, beginning March 2021. This is a fast-paced role requiring proven previous experience, confidence and a proactive approach for a rapidly growing luxury brand.

The Role

  • Ownership of ecommerce channel
  • Responsible for driving growth and spotting commercial opportunities beyond current organisational thinking
  • Responsible for optimising the customer journey from customer acquisition to engagement, conversion and customer retention
  • Manage all aspects of web analytics related to e-commerce and communicate relevant information to team members, manage and execute findings
  • Responsible for reporting on product performance, providing and implementing actionable insights
  • Responsible for ecommerce store merchandising and sharing insights with the wider team to drive sales
  • Represent the online customer throughout the business, including in seasonal range plan meetings
  • Manage web agency and oversee development priorities based on company objectives  
  • Proactively manage digital media agency to deliver exceptional SEO, PPC & paid social campaigns
  • Analyse campaign performance and develop strategies for growth
  • Responsible for seasonal product uploads, organising and collating assets from across departments
  • Work closely with affiliate management company to maintain affiliate programme
  • Ownership of email database, developing segmentation strategies for customer retention campaigns

The Ideal Candidate

  • An experienced, motivated and ambitious self-starter
  • 2+ years’ experience in a comparable role 
  • Possess the confidence and a willingness to drive the role forward
  • Analytical and process-driven mindset
  • Very strong organizational and coordination skills
  • Able to proactively manage independent workload
  • Good problem solver and trouble shooter
  • Ability to build strong lateral relationships with multiple players across multiple agencies
  • Passionate about website development and the online customer experience
  • Strong attention to detail
  • Enjoy working within a small but dedicated team
  • Basic HTML skills desired or willing to learn
  • Shopify or equivalent experience a plus
  • Proficient in Microsoft Excel

Company Benefits

  • Small, outgoing and sociable team with an open and kind company culture
  • Christmas break on top of holiday allowance
  • Employee pension scheme
  • Private health care
  • Generous staff discount

Company

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