Group People Experience Director - Richemont

Richemont

We believe that in order to recruit the best professionals all applications must be reviewed equally.

For this reason, we will not require personal data such as photos, date of birth, gender, or location to be included on CV or applications in order to be considered for a role.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

As the architect of our new people-centric ecosystem, you will play a key role in evolving our organization and taking us into the future. You are driven by excellence and provide a tailored approach to customer service and experience. You will apply these principles to our internal employee ecosystem to elevate the experience that our employees receive.

Your mission is to design and create a positive and rewarding employee journey that aligns with our customer and business priorities in changing global and local contexts. As a strategic business partner to company leaders, cross-functional teams, Maisons, and regions, you will focus on creating a working environment and culture where people can thrive in their careers and reach their full potential.

A crucial part of your success will also be determined by your self-starting mindset and keen listening skills. Our future is defined by focusing on business needs while creating an inclusive learning environment.

Our success is defined by strong collaboration with our stakeholders and building a work environment that is supportive, inclusive, and also fun.

We pride ourselves in combining heritage with innovation; we need to leverage big data and the power of digital technology to pave a new way for luxury.

Your reporting line will be to the Group HR Director and your ultimate success lies in the support and close collaboration with our Maisons, Markets, Talent Management, Reward & Recognition, and HR Operations.

HOW WILL YOU MAKE AN IMPACT?

To make an impact, you will design our end-to-end people experience strategy and implement a roadmap based on four main pillars:

• Learning and Development - you will evolve learning and development to upskill our people aligned with business requirements and New Retail
• Diversity, Equity, and Inclusion - you advocate a culture of celebrating diversity and create an inclusive environment, which are a critical driver for performance on both individual and company levels
• Corporate Social Responsibility - you support our organizational accountability to broader social, economic, and environmental stakeholders
• New ways of working - you inspire a mindset of innovation and implement projects to promote virtual and in-person collaboration with the ultimate goal to win as a one team

You will make a true difference in setting up a strong and sustainable succession framework, evolve scopes, and structures. You ensure that we sustain and exceed our customer expectations globally while adhering to our business priorities and reinforcing our social dynamics. Focusing on people, you will represent the voice of our employees and ensure it has increased weight in the decision-making process at the senior management level.

Two-way communication is key, as you need to build a constructive consensus between the Maisons and our markets. You know that increasing people engagement is crucial in long-term success, this is the reason you will support company strategies and champion them among our population through both digital and interpersonal experiences.

We always adopt a pro-active mindset and think cross-functionally, so we are looking for an extreme collaborator to instill a "WE", instead of an "I" approach.

Our teams will rely on your expertise and experience in a multinational organization, specifically in:

• Retention and development of diverse populations;
• Employee and leadership engagement;
• Learning and development;
• Social and community impact and engagement.

As a creative innovator, you will also excel at combining the understanding of the customer experience and applying the learning to create an outstanding employee experience.

HOW DO WE KEEP YOU SMILING?

Being in a highly visible and influential role, you can truly make an impact by building strong, lasting relationships, excelling in communication, and truly making a positive impact on our company culture.

You are entering an organisation filled with passionate people who care about playing a key role in making our culture even more collaborative and inclusive. We are a truly international organization with diversity at our core - what unites us it the dedication to work closer together and support our markets and Maisons in their success, while still working with the global aspect in mind as One Team.

Caring about the well-being of our people, we keep you smiling with the contribution to your health insurance, supporting in relocation & finding accommodation (if outside the country), supporting transportation, providing free gym and fitness courses (on-site), providing a partial subsidy for your meals in our sit-down restaurant (on site) and many other benefits.

We look forward to welcoming you and working together with you to make a true impact, inspire and craft the future of luxury!

YOUR JOURNEY WITH US:

If your application is selected we will reach out for an introductory call.

As part of the interview process, we always ensure complete insight and transparency, namely, you will have the chance to meet to people who will be crucial to your future success in the role.