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CRM Coordinator - Montblanc

Employer
Richemont
Location
CDMX, Mexico
Closing date
1 Feb 2021

Job Details

Montblanc

The CRM Coordinator is responsible to the customer portfolio management and the client strategy to drive retail and marketing strategies in order to reach the sales objectives. Is also responsible to reach the marketing and retail KPI´S of client recruitment and retention, and to supervise the quality of the database in the Boutiques as well as to implement the email marketing strategy. Also is responsible to be in contact with our commercial partners to support their CRM strategy in terms of assets and copies. Update, control and keep report of the marketing automation process lead by HQ, this requires continuous communication in English with the global team.

Key Responsabilities:
  • Customer Data Base Management and strategies
  • Email Marketing
  • Digital CRM


Education:
  • Bachelor degree with major in marketing and/or communication


Required experience:
  • 3 years' experience a related field.
  • 3 years' experience in CRM Management

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH

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