Specialist Fraud Profiling/Screening
- Employer
- Zalando
- Location
- Berlin
- Closing date
- 2 Feb 2021
View more
- Function
- Operations
- Level
- Manager
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Job Details
ABOUT THE TEAM
Department Revenue Management - Fraud
Reports to Team Lead - Fraud Investigations
Team Size < 20
Recruiter Name, Email: Lorraine Pimienta lorraine.pimienta.external@zalando.de
Are there on store detectives on the Internet? Yes. As a Fraud Specialist at Zalando, you search for and prevent fraud in real time across 17 different countries, 35 different shops for over 25 different payment methods. Your efforts promote a trusting relationship between our customers and Zalando.
WHERE YOUR EXPERTISE IS NEEDED
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the back-end. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.
Please note that all applications must be completed using the online form - we do not accept applications via email.
Department Revenue Management - Fraud
Reports to Team Lead - Fraud Investigations
Team Size < 20
Recruiter Name, Email: Lorraine Pimienta lorraine.pimienta.external@zalando.de
Are there on store detectives on the Internet? Yes. As a Fraud Specialist at Zalando, you search for and prevent fraud in real time across 17 different countries, 35 different shops for over 25 different payment methods. Your efforts promote a trusting relationship between our customers and Zalando.
WHERE YOUR EXPERTISE IS NEEDED
- Search and detect new and known fraud patterns and take countermeasures.
- Decide independently in which area your support is most urgently needed.
- Improve continuously our existing ATF system, together with Analysts and Data Scientists.
- Gather and share knowledge within the Fraud department and with other departments.
- You have experience in the operational area of eCommerce, ideally in the area of fraud.
- You are an extraordinary team player but you still like to work independently.
- You work efficiently and are obsessed with excellent service for customers and stakeholders.
- You have good communication skills in English and optional in German as well.
- Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
- Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
- Extensive on-boarding, mentoring and personal development opportunities and an international team of experts
- Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the back-end. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.
Please note that all applications must be completed using the online form - we do not accept applications via email.
Company
Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.
Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.
Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.
- Fashion Store
Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
- Offprice
The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
- Zalando's Private Labels
Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
- Zalon
Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
- Zalando Marketing Services
The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
- Zalando Fulfilment Solutions
Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
- Zalando Partner Services
Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.
With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.
Company info
- Website
- https://jobs.zalando.com/
- Telephone
- +49 (0)30 2759 4693
- Location
-
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany
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