Vice President of Product

The Vice President of Product will be responsible for strategy and development of The RealReal products at an exciting time of high growth for both the industry and the company. Reporting directly to the Chief Product and Technology Officer, this role offers high visibility and the opportunity to drive major product initiatives and impact. This executive will develop the vision and drive the roadmap execution across all The RealReal product portfolios. The VP Product responsibility will stretch from understanding the needs, pain points and frustrations of the company's diverse set of customers, be it consignors or buyers, developing a product strategy and roadmap to address these pain points, and driving execution of this roadmap through collaboration with design, engineering, data science, and the rest of the The RealReal business.

 

What You Get To Do Every Day

• Define product vision, strategy, and roadmap to solve real customer problems and pain points and meet market demands
• Lead a customer-obsessed culture. Incorporate feedback from buyers, consignors, internal and external stakeholders, including business results, user research, consumer research, analysis of support calls and tickets, survey responses and internal interviews to understand the pain points, friction and frustrations as you shape the product's vision
• Come up and collect ideas for innovation, initiatives and investment area, lead discovery efforts around these ideas, build business cases around ideas with merit and lead a data-driven organization-wide prioritization effort to land on the annual and quarterly roadmap
• Guide your team of senior leaders to gather requirements, build use cases, and manage the development process iteratively while acquiring constant customer feedback through testing and experimenting, in order to deliver industry defining products
• Track competitive marketplace and industry trends with the goal of keeping the company's products at the forefront of the retail luxury industry
• Be at the executive table where the company strategy is defined and led. Be a major influencer over that strategy and it's execution
• Hire, manage, retain and elevate the capabilities of the product team as we scale. Push the rest of the technology org, and the rest of the company, to constantly raise the talent bar

 

What You Bring To The Role

• A Bachelor's degree is required, with an advanced degree (MBA) preferred
• 10+ years of product management experience; minimum 5+ years' experience in managing product teams
• Driven and accomplished product executive with a track record of success conceptualizing, developing and bringing to market innovative solutions and new feature enhancements to drive sales and entries into new markets
• Comfortable in high growth organizations
• A hands-on leader who thrives in an entrepreneurial, collaborative, and growth-oriented environment
• Fluency in analytics; ability to come up with the right questions and an understanding of how to use the answers for the benefit of the customer and the business
• Strategic mind-set with a passion for product delivery and user experience

 

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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