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Internal Communication Manager - Cartier

Employer
Richemont
Location
Shanghai, China
Closing date
29 Apr 2021

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Function
PR & Communications
Level
Manager
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Job Details

Cartier

MAIN PURPOSE

The holder of the position is responsible for developing and executing an internal communication strategy that relays the company's strategic messages and effectively delivering those messages to achieve our goals.

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KEY RESPONSIBILITIES
  • Key responsibility 1 - I nternal communications strategy
  • Develop and implement internal communications strategy that meets organisational objectives and aligns with the maison strategy in China.
  • Ensure key messages from senior management are properly reflected in communications to internal stakeholders.
  • Review and measure the effectiveness of internal communications messages and channels.
  • Build/drive a culture that can ensure employees and managers will carry out the goals of a company.

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  • Key responsibility 2 - internal communications channels
  • M anage internal communications channels, such as announcements, emails, newsletters, training programs, websites, employee forums, informal gathering, town hall meetings etc.
  • Manage Cartier Connect as a local editor.
  • Create content for staff e-newsletter (including drafting a message from the CEO), Monthly HR announcement on employee movement and key internal presentations.
  • Play a leading role in developing and improving existing communications tools.

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  • Key responsibility 3 - Employee engagement
  • Lead employee engagement barometer survey.
  • Put in place sound action plan after evaluating all survey results.
  • Play a key role in organising the annual commercial conference (a joint event with annual dinner).
  • Be responsible for Cartier Long term commitment awards.
  • Support different employee engagement activities such as staff opinion survey, Cartier President live video conference with all markets, celebrations on special occasions.


  • Key responsibility 4 - Cultural Transformation and CSR
  • In partnership with maison's strategic transformation department and other HR colleagues to d evelop company's cultural transformation and CSR plans via a range of projects, initiatives and campaigns, and implement them
  • Link with Cartier Philanthropy to secure the implementation of Global projects in China.

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  • Key responsibility 5 -Project/ Budget Management
  • Forecast internal communication budget accordingly on annual business priorities and strategy as appropriate.
  • Manage internal communication budget ensuring activities are kept within reasonable deviation of fiscal year
  • Work as a project leader of the annual conference and manage its budget to secure the cost efficiency.

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  • Key responsibility 6 - Keeping abreast with internal communications environment
  • Look out for any relevant and innovative internal communications tools.
  • Attend events related to internal communications field (internal & external).
  • Select partners (internal & external) according to Cartier standards level of expectations.
  • Be a member of Cartier international internal communication community to contribute to Global activity agenda.

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH
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