Private Client Stylist - FARFETCH

Location
JP Tokyo
Posted
29 Jan 2021
Closes
25 Jun 2022
Ref
6db740a7-10c6-45c2-8255-f5cc42ae493c
Function
Technology
Level
Manager
Hours
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

PRIVATE CLIENT

We're dedicated to delivering the ultimate luxury shopping experience to our most loyal clients around the globe. Our powerhouse team made up of Personal Stylists, Marketing, Client Development, Customer Service and Operations are committed to ensuring our clients receive an unrivalled premium service - available only on FARFETCH.

TOKYO

Our Tokyo office is positioned in the central fashion district, Harajuku / Omotesando, where Japanese street trends flourish. Our modern office has a fantastic view of Tokyo, where Farfetchers can enjoy the dynamic city landscape. It's home to our Japan-based Business Development, Marketing and Partner Services teams.

THE ROLE

You will report to the Private Client Manager in Japan

WHAT YOU'LL DO

    • Develop VIP sales with existing and potential clients
    • Offer top level, client-specific advice and services
    • Communicate with clients through texting, e-mail, phone etc.


<役割>

    • 既存のファーフェッチ プライベート クライアント(VIP顧客)サービスの発展、新規開拓
    • ラグジュアリーファッションの商品知識、流行情報とお客様一人一人に合わせたスタイリング・ファッションアドバイスと最高のサービスの提供
    • VIP顧客のお客様と直接又はお電話、メール、チャット、ソーシャルメディアやオンラインミーティングを通じてのコミュニケーション
    • チーム及び個人の営業目標、顧客満足度の達成


WHO YOU ARE

    • Business level Japanese and basic level of English
    • In-depth fashion and trend knowledge (preferably luxury fashion)
    • Sales experience in luxury/fashion industry
    • Substantial list of live clients preferred
    • Computer and digital proficiency is preferred
    • Knowledge or interest in luxury digital platform/E-commerce


<応募要件>

    • ネイティブレベルの日本語力。基本的な英語力があれば尚可
    • ファッション/トレンドの知識(ラグジュアリーファッションの知識があれば尚可)
    • ラグジュアリー業界、又はファッション業界での販売経験
    • 基本的なパソコンスキルやデジタルスキルがあれば尚可
    • ラグジュアリーのオンラインプラットフォーム/Eコマースへの知識や興味


REWARDS & BENEFITS

    • FARFETCH Equity plan
    • Special discounts at Farfetch.com and BrownsFashion.com
    • Annual Leave entitlement above statutory and sabbatical program
    • Well-being support and tools
    • Volunteer opportunities and Giveback Days


EQUAL OPPORTUNITIES STATEMENT

    • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
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