Ecommerce Administrative Assistant

We are looking for an Ecommerce Administrative Assistant to join our Aligne team based in Soho Works White City, London. This is a permanent role on a full time basis.

The ideal candidate is an experienced Ecommerce assistant, who can support the ever growing Aligne team in ensuring all collections are managed and launched effectively, whilst optimising the customer experience of the website.

THE COMPANY: 

We are a fashion company that has just launched Aligne, a brand-new sustainable fashion label. We also hold responsibility for a large fashion organisations’ own brand website. Our focus is on the future of fashion as a sustainable and forward-thinking industry, and therefore we want to drive a culture to match this mindset.

THE ROLE:

• Provide administrative support to Aligne.co site covering issues/queries and day to day tasks
• Manage the inventory, “new in” pages, imagery upload and publishing of collections
• Upload all pricing, product category pages, and manage general day to day for the Aligne.co website
• Oversee the Aligne.co returns and all customer queries
• Produce weekly trade reports as requested to support the trading meetings
• Assist with wholesale Partnership team with order entry and PO checking and sample send outs
• Be aware of delivery windows and targets for the business and understand the Critical Path and how your role impacts both this and the team
• Be proactive as opposed to reactive, planning ahead for key dates within the Critical Path
• This role has touch points with all departments within Aligne, which is truly exciting. It requires efficiency and the ability to multitask and to always hold our Aligne Customer as the priority

THE PERSON:

• Experience in working in an E-Commerce team
• Experience with Shopify and strong proficiency in Microsoft Excel
• Understanding of the traffic driving techniques such as email marketing, link generation, SEO, and affiliate programmes

• Ability to organise and prioritise workload to meet deadlines
• Flexible and adaptable to changing priorities
• Effective communicator with critical thinking skills demonstrating logical analysis and positive problem solving skills
• Ability to build and maintain productive partnerships and demonstrate strong listening, oral and written communication
• Knowledge of appropriate ERP system, as relevant, is useful but not essential (i.e. Microsoft Dynamics AX)
• Experience of fashion and the fashion industry is a plus but not essential

THE PACKAGE:

• Competitive basic salary  
• 28 days holiday per year
• Private Health Care  
• Online discount across all brands 
• Flexi-time Monday – Friday
• Contributory pension scheme 
• Cycle to work scheme 

We look forward to hearing from you.

BRAVEHEART is an equal opportunities employer and will consider each application on its own merit. Please only apply if you feel you have the necessary experience for this role. If you have any questions please contact our People Manager.