Principal Product Manager - Customer Facing Applications
- Employer
- Zalando
- Location
- Berlin
- Closing date
- 23 Nov 2021
View more
- Function
- Design - Garments & Accessories
- Level
- Manager
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Job Details
ABOUT THE JOB
As Principal Product Manager at Lounge, you will be working on highly visible and high impact customer facing features that directly affect the customer experience of more than 4 million customers across app and web. Together with partners from design, analytics and engineering, you will redefine how customers browse and shop Offprice fashion online and help us realize our vision to 'create exciting fashion moments, everyday, everywhere'.
ABOUT THE TEAM
As Zalando's second biggest customer facing destination, Lounge is a key driver of Zalando's mission to become Europe's starting for fashion. Our shopping club not only empowers customers to buy exciting fashion pieces at matchless prices, but also inspires customers with great new fashion ideas everyday afresh.
WHERE YOUR EXPERTISE IS NEEDED
WHAT WE OFFER AT ZALANDO
ABOUT ZALANDO OFFPRICE
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 29 million active customers through diverse skill-sets, interests and languages our teams choose to use.
The business unit Zalando Offprice comprises three business models - Zalando Lounge, Zalando Outlets and Zalando Overstock Management. Zalando Lounge is an online shopping club for fashion and lifestyle products in 14 countries, which offers our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. Zalando Outlets has stores in 8 German cities with the vision of bringing the Zalando sale offline by offering fashion and lifestyle articles at attractive discounts. We care about our customers' experience - shopping at a Zalando Outlet should be at least as much fun as in the Zalando online shop! Zalando Overstock Management distributes overstocks from the Zalando platform through an established B2B partner network. The Offprice Business Unit is the Offprice and overstock solution for the entire Zalando platform and all of its brand partners. We pioneer innovative supply-chain and production processes, and offer impactful and smart solutions, creating a new way to shop for fashion - and a new way to sell it.
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business needs.
Please note that all applications must be completed using the online form - we do not accept applications via email.
As Principal Product Manager at Lounge, you will be working on highly visible and high impact customer facing features that directly affect the customer experience of more than 4 million customers across app and web. Together with partners from design, analytics and engineering, you will redefine how customers browse and shop Offprice fashion online and help us realize our vision to 'create exciting fashion moments, everyday, everywhere'.
ABOUT THE TEAM
As Zalando's second biggest customer facing destination, Lounge is a key driver of Zalando's mission to become Europe's starting for fashion. Our shopping club not only empowers customers to buy exciting fashion pieces at matchless prices, but also inspires customers with great new fashion ideas everyday afresh.
WHERE YOUR EXPERTISE IS NEEDED
- Use a highly-analytical, customer-centric mindset to build a compelling vision of the future of Lounge that will allow us to solve some of our most complex customer problems and which can realize business impact that matters at the scale of Zalando. Work backwards against your vision by breaking it down into a clear product strategy and tactical roadmap
- Collaborate with engineering leadership to plan the priorities for your team balancing technical projects, short-term business support and game-changing product improvements
- Become a thought leader for your area and author all important product documents including a product roadmap, working backwards press releases, definition of business requirements, as well as functional specifications.
- Think big and act fast when navigating through a large, ambiguous organization to deliver step-changing features
- Be a mentor to other colleagues by showcasing deep expertise in Product Management methods and tools.
- Shape and champion an inclusive culture and diverse team environment.
- Demonstrated track-record in complex problem solving at scale and ownership of impactful product initiatives through all phases of discovery, definition, design, and delivery.
- You have a strong sense for macro consumer and business trends within the fashion industry and can translate that to near-term product strategy for your own area.
- You are highly analytical and can tell stories with data. You know how to quickly model assumptions and can demonstrate impact through clear KPIs.
- You are an incredibly capable writer and verbal communicator. You know the right level of detail needed to communicate with a range of audiences.
- You have 5+ years of experience in Product Management and have beliefs and principles informed by both success and failure.
- You know that the success of whatever you are working on relies on the energy and attitude you bring to it and have the stamina to sustain that energy over many months and unexpected challenges.
- Experience building & growing inclusive team environments.
WHAT WE OFFER AT ZALANDO
- Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events.
- Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings.
- Extensive onboarding, mentoring and personal development opportunities and an international team of experts.
- Relocation assistance for internationals.
ABOUT ZALANDO OFFPRICE
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 29 million active customers through diverse skill-sets, interests and languages our teams choose to use.
The business unit Zalando Offprice comprises three business models - Zalando Lounge, Zalando Outlets and Zalando Overstock Management. Zalando Lounge is an online shopping club for fashion and lifestyle products in 14 countries, which offers our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. Zalando Outlets has stores in 8 German cities with the vision of bringing the Zalando sale offline by offering fashion and lifestyle articles at attractive discounts. We care about our customers' experience - shopping at a Zalando Outlet should be at least as much fun as in the Zalando online shop! Zalando Overstock Management distributes overstocks from the Zalando platform through an established B2B partner network. The Offprice Business Unit is the Offprice and overstock solution for the entire Zalando platform and all of its brand partners. We pioneer innovative supply-chain and production processes, and offer impactful and smart solutions, creating a new way to shop for fashion - and a new way to sell it.
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business needs.
Please note that all applications must be completed using the online form - we do not accept applications via email.
Company
Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.
Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.
Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.
- Fashion Store
Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
- Offprice
The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
- Zalando's Private Labels
Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
- Zalon
Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
- Zalando Marketing Services
The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
- Zalando Fulfilment Solutions
Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
- Zalando Partner Services
Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.
With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.
Company info
- Website
- https://jobs.zalando.com/
- Telephone
- +49 (0)30 2759 4693
- Location
-
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany
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