Senior Quality Operations Manager (w/m/d)

Recruiter
Zalando
Location
Berlin
Posted
12 Feb 2021
Closes
09 Jun 2021
Ref
2700921
JOB DESCRIPTION

As Senior Quality Manager you are responsible for the process and product quality in our logistics locations managed by our service providers. By ensuring our quality standards, you will contribute to happy customers with our team.
WHERE YOUR EXPERTISE IS NEEDED
  • You are responsible for achieving our quality goals in terms of processes and items.
  • You support, monitor and challenge the service provider in projects and analyses.
  • You are the advocate of quality and use your excellent communication skills to ensure optimal quality across all locations.
  • You support cross-departmental projects to ensure that quality aspects are taken into account at every step.
WHAT WE'RE LOOKING FOR
  • You have a successful university degree in economics or a similar field of study.
  • You have more than 4 years of professional experience and have proven your skills.
  • You have a very deep understanding of processes and quality combined with strong assertiveness with various stakeholders.
  • You have knowledge of tools and methods for process analysis and quality improvement.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.