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Ecommerce Manager

Employer
Duke + Dexter
Location
WFH
Salary
Competitive
Closing date
13 Mar 2021

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Function
Ecommerce
Level
Manager
Hours
Full Time

Job Details

The Role

 The Ecommerce Manager will own the end-to-end ecommerce side of the brand. The successful candidate will primarily be responsible for the day to day running of the website, ensuring the accurate display of product information, promotions and all assets across the site to support digital marketing strategies.This is an ideal role for an individual with proven experience in online retail to play a pivotal role in the delivery of an ambitious digital growth strategy. We are looking for a sharp personality who will own their role in a dynamic, fast-paced and entrepreneurial atmosphere.  

Key Responsibilities

  • ·       Own the ecommerce P&L
  • ·       Report on performance to the senior management team
  • ·       Provide weekly forecasts for individual KPIs drawing from sales history, company strategy and current trading patterns, re-forecasting as and when required
  • ·       Trade the D+D website to maximise revenue potential
  • ·       Actively merchandise the site and be responsible for all products, categories and pages on-site to accurately display correct information, links and images on the website
  • ·       Define and implement ecommerce trading metrics and reports     
  • ·       Proactively identify opportunities to drive incremental sales
  • ·       Continually optimise the user experience & work with our Head of Customer Experience & CRM to do so
  • ·       Support in developing and executing digital marketing strategies to drive profitable sales, grow brand awareness, and acquire new customers
  • ·       Develop and implement a promotional/marketing plan
  • ·       Analyse campaign metrics and take necessary action to continually improve performance
  • ·       Responsible for all products, categories and pages on-site to accurately display correct information, links and images on the website across three store fronts
  • ·       Preparation of website categories for sale, new season and marketing campaigns including merchandising products
  • ·       Liaise with relevant internal departments to collate product information in a timely manner
  • ·       Track inventory levels, best sellers, slow movers, out of stocks etc. and Google Analytics to merchandise site accordingly and liaise with the merchandising departments on low or out of stock issues
  • ·       Implement cross-sell and upsell recommendations strategy for products, categories and collection pages

Company

The London footwear label.

Designed in London | Handmade in England | Sustainably sourced materials

Duke + Dexter challenges expectations of what a British shoe brand can and should be - striking a balance between progressive style and familiar British charm.

Over the past 5 years, D+D has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain. 

We're big believers in making the most of what you own - buy once and buy right is a powerful mantra - and we want the way our shoes are worn to reflect that. 

Since launching in 2015, D+D has received international recognition, selling to over 120 countries worldwide and working with reputable international retailers including Harrods, Selfridges, Nordstrom, Levels and Tsum.

A Winner at Draper’s 2017 & 2019 Footwear Awards as Premium Footwear Brand of the Year and nominated for Best Online Footwear Business in 2018, the brand has found favour with a credible celebrity clientele. Eddie Redmayne, Ryan Reynolds, Justin Timberlake, Jonah Hill, David Beckham, Snoop Dogg and Rihanna have all sported D+D's - helping cement D+D's position as a leading footwear label.

Company info
Telephone
+44 207 096 1880
Location
Hackney
London
London
SW1W 9RP
GB

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