Sales Assistant (part time 30h - Chinese or Russian speaker)
- Employer
- Stella McCartney
- Location
- Spain
- Closing date
- 30 Mar 2021
View more
- Function
- Retail
- Level
- Entry Level / Assistant
Job Details
The position is for a permanent contract - part time 30 hours per week, based in our Barcelona store.
Be a Russian or Chinese speaker is essential for this position.
Key responsibilities
- To develop and maintain good product knowledge and provide excellent customer service,
- Understanding current products, trends and collections, ensuring that customers are informed and aware,
- To replenish stock and maintain high standards of merchandise and product presentation.
- Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company,
- Keep up to date with customer requirements and operating procedures,
- Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met,
- To ensure that all procedures and policies are understood. To carry out work according to those standards,
- Adheres to Security and Health and Safety regulations,
- To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Assistant role.
Requirements / Skills
- A minimum of one-year experience in a similar role within the luxury sector with particular experience in Woman RTW,
- Experience in a customer service role with face-to-face customer contact,
- Able to work as part of a team and passionate about fashion,
- Ability to initiate contact and communication,
- Motivated by being a team player with a common goal,
- Excellent communication skills,
- KPI’s oriented and proven ability to meet and exceed sales targets,
- Fluent in English, and Chinese or Russian (essential).
At Stella McCartney, we are committed to creating a supportive and inclusive environment in which all of our voices are heard. Where people can work to their maximum potential by offering equal opportunities for growth and fair pay. For us, it is about appreciating what is different in others and also what we have in common. We hire people who want to change things, disrupt the norm, who are naturally confident with a positive attitude. Our decisions respect all people regardless of gender, ethnicity, religion, nationality, disability, sexual orientation, age, social or political belief, or world view.
Company
Born and raised in London and the English countryside, Stella McCartney graduated from Central St Martins in 1995. A signature style of sharp tailoring, natural confidence and sensual femininity was immediately apparent in the first collection and has become a signature of her eponymous fashion house. Stella McCartney launched her fashion label in a partnership with Kering as a 50/50 joint venture and presented her first collection in Paris in October 2001.
A lifelong vegetarian, Stella McCartney does not use any leather or fur in her designs and is committed to operating a business and maintaining a supply chain that respects the planet as well as its inhabitants. As a brand we believe that sustainability can take the form of beautiful, modern clothing and accessories. Core collections include women’s ready-to-wear, accessories, lingerie, eyewear, fragrance and kids.
The brand now operates 51 freestanding stores in locations including Manhattan, London, LA, Paris, Milan, Tokyo, Shanghai and Beijing. Our collections are now distributed in over 77 countries through 600+ wholesale accounts in key cities worldwide, as well as shipping to over 100 countries online.
- Location
-
London
GB
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert