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B2C Account Manager Intern

Employer
Vestiaire Collective
Location
Paris, Ile-de-France (FR)
Closing date
19 Mar 2021

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Job Details

At Vestiaire Collective, we are committed to delivering the best experience for our loyal community of buyers and sellers. We are growing our team and our business into a global brand and the leaders in circularity in fashion. We want everyone we work with to be change-makers, to think differently, and to innovate without compromise.

Vestiaire Collective is looking for a B2C Account Manager Intern to join our Paris based B2C Team for 6 months

About the role

Based at our Paris HQ and reporting to the B2C Business Developer, the intern will be responsible for supporting the B2C team on a variety of projects. The main missions will consist in assisting our sellers to receive the highest level of customer service: recommendations, onboarding of new professional sellers, educating sellers on best sales practices, etc. The intern will also work on the management of a stock management tool.

What you’ll do

  • Account Management: assist in ensuring that our clients receive the highest level of sales and operational customer service, including day to day support and troubleshooting
  • Business development: Prospecting and onboarding new professional sellers
  • Seller education: educating sellers on best sales practices and helping to use all our tools – features
  • Management Tool (Salesforce): assisting for the deploying of the new supply management tool
  • Assist in planning and managing local and global campaigns
  • Researching new business opportunities
  • Reporting: Weekly and monthly performance recaps - Measure the growth and performance of our key accounts according to defined KPI’s 

Who you are

  • Conducting an M2 in a business school or an equivalent training and looking for an end-of-study internship, and ready to start as soon as possible
  • Interest in e-commerce – love of fashion is a plus! 
  • Strong organizational and interpersonal communication skills
  • Strong sense of urgency - ability to adhere to project timelines and meet scheduled deadlines
  • Highly analytical with a good understanding of Microsoft Excel – experience in Tableau and/or Snowflake is a plus
  • Ability to think proactively, creatively and resourcefully
  • Proactive, independent and detail oriented
  • Fluency in English essential

What we offer

  • An exciting internship in our Paris office where you will be able to express your creativity and potential
  • The possibility to work with a dynamic and multidisciplinary global team
  • The opportunity to grow in a young global company

Next step

If you are ready to join our fast-paced company, apply below! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will invite you for a first phone call. 

About Vestiaire Collective

It all comes down to one important question: Why should so many great fashion items remain unworn in people’s wardrobes?

Vestiaire Collective is a global platform that connects millions of buyers and sellers of desirable pre-loved fashion. We are global: our headquarters are in Paris and we have satellite offices in New York City, London, Milan, Berlin and Hong Kong.

Vestiaire Collective is an equal opportunity employer. We strive to develop an inclusive work environment that reflects the diversity of our fashion activist community.

Company

Vestiaire Collective is the leading global app for desirable pre-loved fashion. 

It is dedicated to transforming the fashion industry for a more sustainable future by promoting the circular fashion movement as an alternative to overconsumption and the wasteful practices of the fast fashion industry. It provides its fashion activist community with inspiration, tools and features to lead the change as they sell and buy unique pre-loved pieces from each other's wardrobes. The platform is unique thanks to its highly engaged activist community and its rare, desirable inventory of over 2 million items that includes 120,000 new listings every week. 

Launched in Paris in 2009, Vestiaire Collective has offices in Paris, New York and Hong Kong and a tech hub in Berlin. Find out more by downloading the app, visiting vestiairecollective.com and following @vestiaireco on Instagram.

Company info
Website
Telephone
000000
Location
255 boulevard Pereire
Paris
IDF
75017
FR

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