Staff Software Engineer, Operations

San Francisco, California
27 Mar 2021
31 Aug 2021
As a luxury consignment company, almost everything we sell is unique and in different conditions. Every day we receive tens of thousands of items in our authentication centers; This presents fun challenges in processing unique items. 

Some of the optimization problems associated with having unique items with different conditions:
  • Every item must be described, priced, and photographed to capture an item's differing conditions.
  • Experts need to authenticate each item accurately.
  • Operations of shipping, storing, and managing the inventory of so many unique items.

Along with these exciting problems, we also have multiple authentication centers and stores, which present additional exciting problems:
  • How can we best optimize the tools to empower our employees?
  • How can we automate or remove redundant work, making our processes faster?
  • How can we enable new types of supply that may have new rules and processes?

As a Staff Engineer, you will be the point person for team and project technical direction, a strong partner to the Engineering Manager, and an active hands-on contributor. The team will rely on you as a mentor and a shepherd of good engineering practices.

What You Get To Do Every Day
  • Provide technical direction and mentorship for your team of fellow engineers
  • Partner with engineering and product management to review stories and ensure optimal resource allocation
  • Coordinate cross-team engineering efforts and determining technical requirements
  • Review pull requests and provide constructive feedback
  • Produce high quality, performant, testable code
  • Contribute to the team's consistent, measurable velocity
  • Deploy to production frequently
  • Help define technical strategy and architecture

What You Bring To The Role
  • 8+ years of professional web application/full-stack development experience
  • 2+ years leading a high-performance engineering team, in a fast-paced environment
  • Fluency with any of Ruby, Elixir, Erlang, or another object-oriented or functional programming language
  • Strong understanding of web technologies: HTML5, Javascript, CSS/SASS, REST, JSON
  • Strong understanding of web-app performance fundamentals and related dev tools
  • Strong database fundamentals and experience with MySql or PostgreSQL
  • Experience using async message queues such as Kafka
  • Mastery of git and Github workflows
  • Experience with Microservices architecture
  • Bachelor of Computer Science degree or equivalent experience

Nice to Haves:
  • Experience building E-commerce, Operations, and Logistics applications
  • Experience with Headless E-commerce APIs
  • Experience working with machine learning or related technologies
  • Experience with GraphQL

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 


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