Store Manager

7 days left

Hamptons, New York City, New York (US)
30 Mar 2021
30 Apr 2021
Contract Type

Who We Are:

Reformation is a fast-growing company that proves fast fashion and sustainability can coexist. With both our HQ and our own factory based in Los Angeles, we combine stylish, vintage-inspired designs with sustainable practices. We release limited-edition collections every week on our website and in our 20 brick and mortar stores.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.


Store Manager:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with technology and using it to create a unique interaction between our employees, customers, and the Reformation brand; the Store Manager will lead and direct all efforts required to achieve individual store goals in our Hamptons location.

Reporting to our Northeast District Manager, essential responsibilities include but are not limited to:


Sales Generation:

  • Consistently meet and exceed sales goals
  • Develop store management and associate’s sales techniques
  • Actively manage clientele program
  • Identify business opportunity areas in individual store and market
  • Collaborate with all departments to implement business driving strategies

Customer Experience:

  • Create a technology lead in-­store experience for customers that surprises and delights them
  • Maintain floor presence to assist customers and monitor client interaction with both team and technology
  • Identify future customer opportunities by understanding product and service requirements
  • Maintain extraordinary customer experience feedback and scoring on service evaluation


  • Maintain consistent inventory accuracy and controls in store
  • Provide real­ time and weekly feedback on technology functions, operations and experience
  • Uphold seamless store operational procedures
  • Ensure facility maintenance, presentation and organization

Merchandising / Visual:

  • Direct merchandising presentation strategy in alignment with brand and concept standards
  • Ensure the selling floor reflects the brand and concept standards at all times
  • Provide real-­time and weekly feedback on product and sales performance
  • Ensure inventory levels and product assortments meet customers needs

People & Culture:

  • Hire and train an exceptional team that supports the vision of Reformation brand
  • Align talent selection with job functionality for superior customer experience
  • Build and retain a talent network in local market
  • Display a dedicated approach to motivate, develop and retain talent
  • Consistently provide performance feedback to ensure growth, change and results
  • Actively manage all training and customer experience programs
  • Understand the core values and culture of Reformation and reflect these in all efforts



  • 3+ years relevant store management experience in a fast­-paced, creative retail environment
  • Strong understanding of user functionality associated with progressive technology


Benefits & Perks:

  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission based company
  • 401K with company match 
  • Clothing discount 


To Apply:

Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation!

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

Some light reading - Forbes, Eco-Age, Fast Company

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