Director, Merchandising \u0026 Web Analytics

FIGS is looking for a Director, Merchandising & Web Analytics, to support and drive forward the work of the inventory, merchandising and analytics teams. The ideal candidate is passionate about data, analysis, product and profitability and must be able to stay focused and detail oriented while supporting all categories of the business. This position would partner cross-functionally with planning, data science, design, production, marketing, creative/graphics, product/e-commerce and CX to develop a best-in-class analytics function at FIGS.

What you'll do:

• Work directly with the VP, Inventory & Analytics to support all data analysis in order to drive results.
• Line manage, coach and inspire the Merchandising Data Analyst
• Lead and develop our web analytics function; design and implement a roadmap of on-site analyses, including conversion funnel analysis, segmentation analysis and page-level deep dives.
• Write complex SQL queries independently to enable bespoke data visualizations and analysis
• Partner with the data engineering and data science teams to create value through long-term analytical projects and streamlined data processes.
• Think creatively around ways to deliver and communicate effective selling analysis at an executive level
• Work alongside the Director, Inventory Analytics to evaluate future buys and optimize the tools and templates required for robust decision-making.
• Partner with the product team to rollout and analyze a series of impactful AB testing.
• Work with the financial planning teams to improve the accuracy of our long-term financial forecasts.
• Prepare and organize all data analysis and assets needed for big business milestone meetings
• Develop strong cross-functional relationships to foster collaboration between teams.

Essential Criteria:

• 5+ years' experience in a role focused on data analytics (ideally in ecommerce)
• Bachelor's degree in a related field preferred
• Superb analytical and problem-solving skills
• Knowledge of advanced statistical methods and/or programming languages for data analysis (E.g. SQL, Python, R).
• Experience with data visualization tools (Looker, Tableau, Google Data Studio, etc.)
• Creative mindset for manipulating/analyzing data, with a knack for showing visually through charts/graphs/etc.
• Outstanding communication verbal and written skills
• Proven track record in project management: ability to manage various projects and campaigns while staying on-track with deliverables and communications.
• Highly proficient in Excel and SQL
• Proficient Microsoft Office (PowerPoint, Word) and Google Suite (Google Slides, Google Docs)

Desirable Criteria:

• Postgraduate education in a quantitative discipline
• Experience managing and developing a team

Other must haves:

• A strong team player with a Positive, go-getter attitude!
• Creative and Concise thinker
• Proven work ethic and integrity and able to be a team player
• Independent, demonstrates confidence and takes the initiative
• Ability to work in a fast paced, deadline driven environment
• Entrepreneurial mindset
• Desire to excel and grow with FIGS
• 100% Awesome. Like our scrubs

A little bit about us...

The medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS' foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS' Technical Collection fabric is wrinkle resistant, moisture-wicking, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS' Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need around the world.