Wholesale Assistant Intern

5 days left

Recruiter
NAMES
Location
London (Central), London (Greater) (GB)
Posted
12 Apr 2021
Closes
12 May 2021
Function
Wholesale
Level
Intern
Contract Type
Contract
Hours
Full Time

Established in 2018, NAMES is a pioneering sales and brand development consultancy built for a new world. Driven by thoughtful product and positioned at the intersection where innovation meets culture, NAMES acts as connector and creative communicator for a growing portfolio of influential and sustainably-focused brands across a range of categories.

The successful candidate will join the NAMES team based in its East London headquarters.

Key duties

  • Providing communication support with wholesale partners in a timely manner
  • Delivering a high level of customer service through e-mail, phone and live-chat
  • Assisting the sales team to input, amend and process sales orders
  • Assisting with maintenance and updates of the Magento wholesale portal, including both front and back end (daily operations, order management, product uploads, web design, visual assets and more)
  • Dealing with sample requests from wholesale partners for orders, e-commerce and general marketing content
  • Research and monitor the market to discover new potential partners
  • Building and maintaining the client network by engaging and fostering relationships
  • Handle general requests from clients such as product information, brand images, products’ images and content, shipping documentations
  • Assisting the sales team with more general administration tasks
  • Sending official communications to clients regarding deliveries, out of stock products, new launches and general day to day information
  • Monitor online stores to make sure our brands are well represented (images, visual merchandising, RRP)
  • Contribute ideas to enhance the NAMES website and wholesale portal to improve user experience
  • Assisting with digital marketing, including newsletters and visual assets
  • Store visits and brand trainings

Skills/Qualifications:

  • Key interest in the luxury retail sector, digital marketing and business operations
  • Computer literate with mac experience
  • Previous experience in a sales or customer support role is a plus
  • Proven ability to handle pressure, multi-task and prioritise work on a daily basis
  • Strong communication skills, customer focus and adaptability to different personality types
  • Strong organisational skills working both independently and as part of a team
  • Proactive mindset and a creative thinker
  • Strong analytical skills
  • Shopify experience and languages a plus

Benefits:

  • Dynamic and ambitious environment with the scope to grow into more senior roles

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