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Senior Product Manager - Zalando Lounge

Employer
Zalando
Location
Berlin
Closing date
12 Aug 2021

Job Details

ABOUT THE JOB
As Senior Product Manager at Lounge, you will be working on highly visible and high impact customer facing features that directly affect the customer experience of more than 4 million customers across app and web. You will help us rethink how customers browse and shop Offprice fashion online and partner up with colleagues from design, engineering, and analytics to successfully deliver against your team's product strategy and roadmap.

ABOUT THE TEAM
As Zalando's second biggest customer facing destination, Lounge is a key driver of Zalando's mission to become Europe's starting for fashion. Our shopping club not only empowers customers to buy exciting fashion pieces at matchless prices, but also inspires customers with great new fashion ideas everyday afresh.

WHERE YOUR EXPERTISE IS NEEDED
  • Co-author and execute the long-term product strategy and roadmap of your team by identifying meaningful customer and business problems to solve
  • Identify and deliver impactful solutions to those problems by building up a deep understanding of critical business and customer needs
  • Build strong working relationships across multiple business and tech teams to collaborate and remove unnecessary complexity starting with the customer and working backwards to derive scalable solutions.
  • Applying repeatable best practice product methodologies in cross-functional teams incorporating problem discovery, defining & designing solutions, and delivering agreed outcomes.

WHAT WE'RE LOOKING FOR
  • Proven track record and expertise in working with engineering, product design, and cross-functional partners to build customer-facing products.
  • Natural problem-solver, with a strong history of driving product discovery, solving meaningful customer and business problems, and delivering scalable solutions.
  • Ability to translate your product plans for any audience, through well-crafted strategic documents, thorough requirements, and clear communication with stakeholders.
  • An analytical mind, with the skills to evaluate data and draw insights to make informed product decisions.
  • Experience building & growing inclusive team environments.


WHAT WE OFFER AT ZALANDO
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings.
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts.
  • Relocation assistance for internationals.


ABOUT ZALANDO OFFPRICE
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 29 million active customers through diverse skill-sets, interests and languages our teams choose to use.

The business unit Zalando Offprice comprises three business models - Zalando Lounge, Zalando Outlets and Zalando Overstock Management. Zalando Lounge is an online shopping club for fashion and lifestyle products in 14 countries, which offers our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. Zalando Outlets has stores in 8 German cities with the vision of bringing the Zalando sale offline by offering fashion and lifestyle articles at attractive discounts. We care about our customers' experience - shopping at a Zalando Outlet should be at least as much fun as in the Zalando online shop! Zalando Overstock Management distributes overstocks from the Zalando platform through an established B2B partner network. The Offprice Business Unit is the Offprice and overstock solution for the entire Zalando platform and all of its brand partners. We pioneer innovative supply-chain and production processes, and offer impactful and smart solutions, creating a new way to shop for fashion - and a new way to sell it.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business needs.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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