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Head of Product - Home & Content Visibility

Employer
Zalando
Location
Helsinki
Closing date
17 Jan 2022

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Function
Design - Garments & Accessories
Level
Manager
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Job Details

Home & Content Visibility takes our customers on a digital fashion journey with tailored experience. We develop products that automatically personalize the digital content in Zalando’s apps for each of our 30+ million customers. Our real-time recommendation and auction systems blend content from internal offers with content and our fashion partners to create an engaging and inspirational customer experience.

As the Head of Product, you are responsible for the full product vision, strategy, and execution. You will have full ownership of the problem space and solutions based on deep customer knowledge, data usage (of our products, industry, competitive landscape), and business strategy. This role requires the leadership of multidisciplinary product teams and the ability to discover deep customer needs. These teams house Data Science, Engineering and Design build remarkable, tailored fashion experiences.

WHERE YOUR EXPERTISE IS NEEDED
  • Discover and validate customer problems and commercial opportunities based on rigorous product management frameworks and techniques.
  • Define and drive the long-term vision and product strategy of our personalization, monetization and content product portfolio, aligning with stakeholders, and transferring it into actionable roadmaps.
  • Bring data to its best use in the customer development funnel, offering content and services to the customers that prefer them whilst enabling advertising revenue.
  • Are able to create buy-in and alignment in complex organisations.
  • Reinforce a constant and dedicated focus on our customers and how to solve the right problems.
  • Lead and mentor the product management team, putting collaboration at the core of how your teams work, thus, enabling and empowering them.


WHAT WE’RE LOOKING FOR
  • An experienced, data-driven, collaborative, and passionate Product Management leader who has consistently proven the ability to define an inspiring product vision and strategy based on the right data.
  • Has a proven track record on product launches, from problem definition, over solution design to launch; with clear KPIs, product roadmaps, and Go-to-market strategies in multiple geographies.
  • Excellent communication skills, with the ability to link problems to business strategies. Also being able to transfer those to priorities and clearly communicate to product development teams, core business, and product stakeholders.
  • The ability to mentor and guide the team in product discovery, research, storytelling, and delivery. You will always have a focus on empowering and enabling your team.
  • Background in personalization is a plus, along with experience working on ML/AI Products, but this is not a must.
  • Focus on people, maintaining trustful relationships with your teams, leading them and setting a high standard as an example.


PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


ABOUT ZALANDO

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 30+ million active customers through diverse skill-sets, interests and languages our teams choose to use.

Teams at our Helsinki Tech Hub work on many of the cornerstones of our Fashion Store, including personalization and social fashion influencing components. Through full stack engineering and research, we turn visionary ideas into new emerging businesses with real potential. By tackling the most challenging problems for the fashion industry, we drive the personal digital experience and underlying knowledge models to create the most inspirational fashion experience for our customers.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store​
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
 Berlin
Germany
10243
Germany
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