Director of Engineering - Shop (Ireland)

07 May 2021
15 Jun 2021
Shop is on a mission to change how we shop. From the fastest checkout experience in Shop Pay to all-in-one order tracking and easy ways to find and shop local brands in app, Shop is making shopping better one step at a time for both shoppers and the merchants they buy from. Having launched less than a year ago, Shop is already one of the top shopping apps in North America & the UK and we're just getting started.

We are now looking for an experienced technical leader to help us pursue this mission. You will lead technical operations, strategy and growth of engineering teams across EMEA & APAC that are in charge of improving and expanding the post purchase experience and growth of Shop. Together with the senior leadership team and peers you will be part of defining long-term strategy and roadmaps, and drive the technical strategy, architecture and plans to achieve these goals. Success in this role will demonstrate high technical proficiency, world class communication skills, excellent people leadership and a natural curiosity supporting a diverse global customer and employee base.

  • Diagnose. We expect that you'll come in first with your learning cap on. Shopify's culture is one that encourages deep curiosity and continuous learning. Observe. Absorb. Talk to people. A lot of people. Identify strengths. Identify gaps. And then make a diagnosis on what we're doing well, and what needs improvement. You should use this time to build high-trust relationships with our UX and PM leaders to ensure alignment.
  • Drive Impact. Impact means a few things in this role. We need you to innovate. You're here to help us plan and build out the future as we scale globally, You'll need to create a vision and technical strategy for the future of Shopify's Shop team, and collaborate with key stakeholders to move this vision forward. You'll need to have difficult conversations and clear obstacles to help your team propel forward in executing this vision.
  • Develop. A successful Engineering Director is not just one who develops an impressive new product. You should also be extremely passionate about developing your teams and individuals. Succession planning, 1:1s, coaching sessions, mentorship, critical feedback. You need to level up your team while simultaneously leveling up the product. You'll drive engineering quality and excellence. You'll raise the bar across the team.


  • You are a technical expert. You might be a rusty coder, but at one point in your career you were a pretty great software developer. You're up to date on software development trends and can challenge teams in such conversations - in any direction. You are likely currently involved in highly technical discussions and architectural solutions and you're the person in the room who considers the strategic implications of these decisions. You will be the person that the teams look up to here - both technically and for strategic direction - and you achieve this predominantly by helping the teams narrow their aim and focus their efforts in areas and directions where they can have the biggest impact.
  • You are a hands-on mentor. You have been managing leads and ICs for a number of years and you're very good at it. You have built and led teams across multiple regions and timezones. You have some tried and true techniques for levelling up your team, removing obstacles, mentoring, and getting them to open up about challenges.
  • You've been managing multiple technical teams and are able to see the product holistically and encourage cross-team collaboration.
  • You have scaled and built distributed product teams and been proactive in helping your teams hire.
  • You are data driven. You rely on sound data to make decisions, and you expect that your teams will do the same. You believe in setting success metrics, goals, and timelines. You are open minded about data from other parts of the business and taking it into consideration when making your recommendations.
  • You are humble. You view product development as a team sport and you foster this environment within your teams. No job is too small - for you or for anyone on the team. We all pitch in to get the job done and support each other. You lead by example by being willing to roll up your sleeves and contribute tactically if that's what your team needs. You believe that you can learn from all of your team members, no matter how experienced. You won't tolerate anything else.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our 2019 Sustainability Report to learn more about Shopify's commitments.