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Head of Product - Style Advice

Employer
Zalando
Location
Berlin
Closing date
9 Jul 2021

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Job Details

The Style Advice - Zalon team aims to deliver the best of fashion and beauty advice to all Zalando customers, offering a human touch and creating meaningful interactions that drive engagement and support customers along their journey.

As Head of Product you will lead the creation of experiences which give Zalando's millions of customers across Europe solutions to their style needs and ultimately empowers them to wear what they love and love what they wear.

You will lead the definition of the product vision and strategy and partner with the multidisciplinary leads (engineering, data science, design, commercial) across Zalando to deliver impactful products that scale for customers and stylists.

You will also become a senior member of the Zalando product management community which works together to create a high performing, inclusive, collaborative product culture across the company.

WHERE YOUR EXPERTISE IS NEEDED
  • Lead and mentor a team of product managers, putting collaboration at the core of how your teams work, thus, enabling and empowering them.
  • Develop and launch scalable style advice products that drive engagement and customer loyalty
  • Drive change and buy in through mechanisms, not meetings, fostering collaboration with stakeholders and cross functional teams to define product strategy
  • Discover and validate customer problems based on rigorous product management frameworks and techniques and turn them into actionable strategies.
  • Define KPIs in order to measure your impact and the success of the product. Demonstrate passion and drive to keep up with product innovations, whilst refining your toolset
  • Contribute to the product management community at Zalando by conveying energy as well as championing inclusion and hiring, to make people stretch to the next level in the pursuit of product craft mastery.
WHAT WE'RE LOOKING FOR
  • Experienced product leader with a strong track record of leading the development of impactful customer facing digital products
  • Demonstrable passion for understanding customers, identifying and understanding their underlying motivations and needs. We're also looking for someone who is able to show how they can solve customer problems, develop and measure the impact of the chosen solutions.
  • Experience with customer research across all phases of product development, backing up intuition through qualitative and quantitative data as well as validating products through customer feedback
  • Experience in defining and delivering on a product vision and strategy, and prioritising
  • Track record of leading multiple product managers creating a high challenge, high support culture which sets clear goals and objectives but empowers product managers to make decisions about the products they lead
  • Solid evidence of working with multidisciplinary teams and senior stakeholders and of building strong collaboration with engineering and design partners at all stages of the product lifecycle
  • Evidence of community contribution to product management either inside a previous company or to a broader group
  • Affinity for fashion and understanding of the fashion industry is a plus
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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