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IT PMO Manager

London, United Kingdom
Closing date
25 Mar 2022

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Job Details


Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.


The PMO Manager will be responsible for the health of the IT Product Development and Supply Chain portfolio. The role encompasses the end-to-end lifecycle of all projects and programmes and ensures the highest quality delivery and governance.


  • Responsible for the individual project and programme health during delivery, adherence to standards, policies, governance, and best practice
  • Collaborates with programme managers through the entire project lifecycle, from the inception to transition into service, on gating and governance requirements
  • Owns the set up and close-down of projects, time-sheeting, and systems access
  • Works with the Portfolio manager to audit programme delivery ensuring the highest standards
  • Responsible for the cross-project risk mapping and mitigation action planning
  • Inputs into the overall financial portfolio delivery spanning Opex, Capex, Depreciation
  • Ensures that lessons learned are documented and shared in a consistent and repeatable manner
  • Develops and leads training sessions and activities to ensure that project resources are consistently supported in their roles, and that they have access to the right tools, data, and people
  • Onboards new delivery resources into the team and ensuring the process and governance requirements are well understood


  • Significant exposure to projects and programmes in complex multi-function, global organisations
  • A proven track record of stakeholder management with the ability to influence and hold others to account
  • Highly developed communication skillset with the ability to manage conflicting views and opinions
  • Experience across multiple project delivery methodologies (waterfall, agile and hybrid)
  • Ability to apply both creative and pragmatic thinking to problem solving
  • Ability to work autonomously with excellent attention to detail
  • Self-motivated, driven and proactive; able to acclimate in a very fast-paced environment
  • Ability to take a holistic view of the business case, using this to guide programme execution, and understanding of the broader context of decisions
  • Experience in the Retail industry, Product Development and Supply chain beneficial


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: United Kingdom || Not Applicable || London || IT || PRODUCT & SUPPLY CHAIN || n/a ||


Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons of the trench coat, trademark check and Prorsum knight, ensure continued brand purity and relevance globally across genders and generations.

At Burberry, every individual, every team and every function, shares an incredible passion for the brand and is guided by a ‘brand-first’ mind-set. Decisions are evaluated through the lens of the long-term health and vitality of the Burberry brand.

Burberry believes that in order to be a great brand it must also be a great company. Inspired by three Core Values - Protect, Explore, Inspire - rooted in the brand’s heritage and continually informing its guiding principles, Burberry leverages its compassionate and creative thinking culture to continually innovate and drive the brand forward.


Find Us
Horseferry House
United Kingdom

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