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Senior Product Manager

Employer
Zalando
Location
Berlin
Closing date
2 Jul 2021

Job Details

Fulfillment Core within Zalando builds and operates systems that are at the core of Zalando's platform strategy. At the intersection between the retail- and supply-chain ecosystem we ensure timely and correct delivery to each of our customers' 144+ million orders every year.

As a Product Manager in Fulfillment Core, you will be working with engineers, data scientists and product peers to shape the product portfolio that predicts the behavior of our fulfillment network. These products enable us to offer fast and precise delivery promises to customers on site. Your decisions will have a significant impact on the satisfaction of our 31+ million customers and directly drive on-site conversion. Help us achieve our vision of a smart Fulfillment Network that manages and optimizes itself while providing the best assortment offering and delivery experience to our customers in an affordable way.

WHERE YOUR EXPERTISE IS NEEDED
  • At Zalando, your products are what you make of them. You will have end-to-end ownership, be responsible for the articulation of your vision and the delivery of business results.
  • Determine long-term vision, assess and prioritize product opportunities, generate, consolidate and test ideas that will solve challenging business problems.
  • You are the go-to person for your product. You pursue a deep understanding of our customers' needs, driving relevant research within the organisation and diving into large data sets to generate and validate your ideas.
  • You own the product backlog and work together with our high-performing engineers, collaborate with internal stakeholders in Customer Fulfillment and other departments to ensure that priorities are aligned and we solve something that matters - not because somebody said so.
WHAT WE'RE LOOKING FOR
  • You are passionate for products and for solving customer problems. You understand your customers and the product inside out. You have attention to detail and a deep love for a good metric that shows the quality and performance of your product.
  • You are very analytical and enthusiastic about digging into data. You really want to know why this one metric changed by 50bp in the last week.
  • You can break complex problems up into bite-size pieces and are able to explain them to stakeholders and engineers. You can keep it really simple!
  • You know methods and techniques to find the most valuable opportunities, slicing your solution to maximize return on investment and therefore revenue, profit or customer satisfaction.
  • You have strong communication and stakeholder management skills as well as the ability to manage projects with many dependencies.
  • You start with a "yes!" and remain a curious mind, when challenged by stakeholders or engineers. You don't necessarily end with a "yes", though. You stay calm in times of uncertainty or ambiguous priorities and help the teams to gain focus again.
  • Domain knowledge in machine learning, logistics or eCommerce is not required, but beneficial.
PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive on-boarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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