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Fulfillment Lead

Employer
The RealReal Inc.
Location
Perth Amboy, New Jersey
Closing date
19 Aug 2021

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Function
Operations
Level
Manager

Job Details

What You Get To Do Every Day
  • Assist and support the Supervisor to help organize, motivate and train associates.
  • Perform job observations to provide feedback to associates regarding job performance
  • Communicate effectively and efficiently with all company associates and have transparency with Supervisor and Operations Manager
  • Perform tasks associated with the department to set the pace for daily productivity
  • Ensure achievement of daily productivity goals
  • Delegate and assign daily tasks to the team
  • Responsible for planning and carrying out projects on target dates
  • Be a resource to associates by supporting open communication
  • Listen actively and effectively, be available to answer questions and concerns
  • Ask for and give clear and feedback
  • Assure compliance with policy and procedures
  • Responsible for planning and carrying out projects on target dates
  • Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
  • Abide by established attendance guidelines to maintain business productivity

What You Bring To The Role
  • High School Diploma
  • Previous warehouse experience preferred
  • Excellent verbal and written communication skills
  • Highly motivated problem solver with an attention to detail in a fast-paced environment
  • Excellent leadership and administration skills
  • Working knowledge of Microsoft Office (Word, Excel), Google Docs and Gmail
  • Ability to work weekends & overtime as needed

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   GHR2905

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Company

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Company info
Location
San Francisco
US

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