Senior Manager Process Excellence (f/m/d)

Recruiter
Zalando
Location
Berlin
Posted
16 Jun 2021
Closes
26 Aug 2021
Ref
3220153
As a Process Manager in the Category Operations Excellence team, you will be implementing, optimising and driving change for and with users on processes and internal tools. Reporting to the Buying Process Excellence Teamlead, you will strive for best-in-class improvements.
WHERE YOUR EXPERTISE IS NEEDED
  • Seek opportunities for process improvements and go for them! You're the contact for Buying and Operations teams changing their work life for the better. Product management will be one of your key counterparts to collaborate with.
  • Your role will be key to laying the foundation for future growth of zalando. You have direct impact on the heart of our commercial business: Category Management
  • Challenge the status-quo: analyse, identify, and evaluate potential process improvements and execute them in collaboration with colleagues.
  • Using a structured project management approach, lead transformational projects, leveraging your relationship building and process engineering skills.
  • Develop & monitor operational KPIs, perform root cause analysis, propose corrective action plans. Support, train, and provide documentation to our Buyers and Operations teams on tools and processes.
WHAT WE'RE LOOKING FOR
  • Experienced in a marketplace environment, consultancy or business development background with a passion for the e-commerce industry, 6+ years of professional experience.
  • You have developed a strong command of how to implement process improvements and manage projects. Change management is your favourite discipline.
  • You have proven that you can bridge the gap between business and technology. You have excellent communication skills and feel comfortable interacting with a big group of diverse stakeholders, presenting to them and balancing out their needs.
  • Self-starter who will take ownership of projects and business problems bringing them to a successful result. Drive cross-functional growth plans independently - from structuring and defining a roadmap, through identifying growth opportunities to translating these into actions. You enjoy working autonomously.
  • You have extensive experience working with MS Office and/or Google products. Leadership experience is a plus. Your English is business fluent.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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