Project Manager, HQ Temp

Gap Inc.
San Francisco, California, United States
18 Jun 2021
26 Jun 2021
Human Resources
About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the role

Gap Inc.'s Retail Academy offers on-boarding, functional and professional development programs to build employee skills and capabilities across the enterprise. The Project Manager of HQ Talent Management, Retail Academy will partner with the leadership team in upholding best-in-industry training offerings through effective planning and execution of curriculum, planful event coordination and project management of GapTech Youniversity. This role reports into Sr Manger of GapTech Youniversity.

  • Collaborate across the Hyderabad India and North America teams to provide seamless training experiences to global employees
  • Establish and develop partnerships with key business partners and stakeholders in L&D, HR, GapTech, Corp Ops/Facilities, Corp Events, at all levels
  • Supports the Retail Academy enterprise learning strategy as needed
  • Lead program operations by communicating with and engage with learners, managing certification and conference processes, drafting and executing communications and announcements, troubleshooting and responding to incoming queries, recognizing learners when milestones are met and managing our content portal
  • Record and analyze learning data, including monitoring learning portal use, tracking learning event attendees, using the Learning Management System (LMS) and recapping learner data for our quarterly reporting to leadership
  • Manage logistics of programs by executing calendar, requesting AV resources as needed for learning experiences, tracking enrollment and nominations for courses, and managing quizzes and surveys to measure learning and learner experience
  • Assist with planning and execution of Retail Academy training including multi-day events such as our Hackathon
  • Partnering with Retail Academy, learning & software vendors and GapTech business partners to ensure learner needs met
  • Execute and input expenses incurred

Who you are

  • 4+ years project management experience preferred, an interest or background in technology support a plus.
  • Ability to effectively manage projects and balance multiple priorities in a fast-paced environment
  • Proven ability in analyzing problems or process opportunities and recommending sound, creative, logical solutions.
  • Written, verbal communication skills; ability to articulate point of view
  • Strong interpersonal and relationship-building skill set; Comfortable & confident in dealing with ambiguity & change
  • High professional standards: strong customer service mentality (customer curious); possess a positive "can-do" attitude
  • Technical expertise with MS Office (especially Excel) required, experience with Sharepoint, MailChimp & applications a plus.
  • Role can be remote, however must be able to work a Pacific Time Zone schedule on a daily basis

Notice to applicants in San Francisco: Gap Inc. and its related brands will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here: English Spanish Chinese Tagalog

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

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