Sr. Director, Talent Operations

Tory Burch
New York, New York, United States
18 Jun 2021
29 Jul 2021
Human Resources

The Head of HR Operations provides oversight of HR processes and systems to drive optimal delivery of HR products to employees globally. This includes management and continuous improvement of systems environment, data governance, vendor management, and HR projects to enhance the employee experience and provide the ability to scale. The position will oversee the HR operational team members and work closely with HR colleagues and key cross functional teams to align on commercial solutions at scale that balance consistency and flexibility on our global delivery model.


  • Oversight of HR Operational team, including outsourced vendor providers
  • Ongoing review of alignment of HR operational resources to talent roadmap
  • In collaboration with cross-functional partners, management and ongoing prioritization of operational roadmap
  • In collaboration with HR partners, lead efforts to ensure seamless delivery of key performance, learning, recruiting, engagement, benefits, and compliance processes
  • Oversight of HRIS delivery model, inclusive of integration infrastructure and vendor management
  • Oversight of audit and compliance environment that mitigates operational risk
  • Oversight of operational governance that identifies optimization opportunities
  • Oversight of employee inquiry model

  • Minimum 8 years leading operational teams
  • Experience with HRIS management, in particular Workday and Docebo
  • Experience with managing outsourced vendor providers
  • Bachelor's Degree
  • Preferred multi- industry experience supporting headcount of 1000+.
  • Experience with developing and leading organizational transformation initiatives
  • Strong knowledge of the US State and Federal Labor Laws
  • Ability and passion in maintaining vs. building
  • Excellent communication and interpersonal skills with the ability to interface comfortably at all levels both internally and externally
  • Able to establish a high level of trust and credibility in the organization
  • Ability balance working autonomously with leveraging HR and cross-functional partners
  • Highly collaborative, ability to nurture and work in fast paced, team oriented environment; strong emphasis on team building through training, coaching and mentoring
  • Flexible; ability to adapt to changing priorities and multiple tasks
  • Strong computer skills, Excel, PowerPoint and other applicable software


Please note any skills/qualities you would want someone to have in this role in addition to our core skills:

  • Adaptable - Change before you have to
    • Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
  • Entrepreneurial Spirit - Own it
    • Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
  • Collaborative - No "I" in Tory
    • Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
  • Client & Brand Focus - Put yourself in Tory's shoes
    • Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
  • Live the Values - Being "Buddy"
    • Keeps the "Buddy Values" alive: Honesty + Kindness, Passion + Humility, Integrity + Compassion, Excellence + Humor. - It's not just what you do, but how you do it - Contributes to a positive and productive environment
  • Functional Expertise - Know Your Stuff
    • Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact .

More searches like this