Senior People Operations Manager

Who What Wear
Los Angeles, California
09 Jul 2021
09 Aug 2021
Human Resources

Who What Wear is looking to hire a Senior People Operations Manager to join its award-winning culture. Are you looking to build your HR career? If so, we’d love to meet you.

Who What Wear’s People Team is dedicated to creating an unparalleled employee experience at all stages of the employee lifecycle. From your initial job application to your onboarding, communications, compensation, learning & development, and beyond, we’re the team that empowers the company to operate with a people-first mentality. 

The Senior People Operations Manager brings operational excellence to the People team. Not only will you handle the important stuff -- like compliance, compensation, perks, benefits, and more, you’ll also make sure that the People team operates like a well-oiled machine. "Machine" might be the wrong word, because we’re not HR robots and we’re not looking for one. 

If you’re the right candidate, you know key labor laws and can make sense of compliance-related gobbledygook with little effort. You aren’t afraid to roll up your sleeves and get your hands dirty. You love data, people analytics in particular, and you know how to translate that information into meaningful insight. If you’re the best candidate, you think strategically, adapt quickly, and know-how to earn credibility and trust with every level of the organization. 

Our Future of Work: Who What Wear employees are working from home for the remainder of 2021; therefore, all interview and onboarding activities are virtual. Beginning in 2022, we will transition to a hybrid in-person/ remote work environment. Candidates should be open to working remotely with a requirement to work in person from time to time.

Key Duties Include

  • Optimize and maintain our people tech-stack and tools, including our HRIS, ATS, LMS, and more while ensuring that a maximum value of each platform is achieved.  Design and evolve Who What Wear’s total rewards strategy and align plans and programs with business goals. Maintain benefit programs, enrollments, terminations, and respective processes accordingly while consistently educating employees on our benefits offering. Ensure compliance of programs with regulations, including HIPAA, COBRA, ACA reporting, benefits NDT, and other federal and local regulations  Prepare US payroll for processing and ensure accurate, synchronous data exchanges between HRIS, Payroll, and 401(K) while maintaining productive relationships with outside vendors, government agencies, auditors, and internal teams to get the job done  Lead compensation benchmarking and semi-annual review process while managing pay equity and total compensation across a globally distributed workforce  Produce and maintain People Analytics dashboards and develop insights and recommendations for People Team leadership  Lead compliance initiatives, ie handbook updates, introduction of new laws/ policies state and federal reporting, etc., with commensurating adaptation of policies Liaise with immigration counsel for smooth processing and maintenance of work visa applications Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, and promotions.  Oversee a mighty team of one to manage workplace operations, manage vendor relationships and associated services, ensure employee health & safety compliance, proactively maintain physical workspaces and create a clean, polished, and positive environment  Provide effective project management and guidance to the People team’s leadership to increase the impact of the People team 



  • 5 to 6 years experience in HR, preferably in high-growth organizations with a reputation for strong work culture  Strong data analytics ability with advanced proficiency in Excel  You have fanatical attention to detail and enjoy staying organized  You’re solving today’s problem with tomorrow’s problem in mind You are highly adaptable and thrive in a fast-paced, dynamic environment You self-direct and learn.  You have exceptional written and verbal communication skills  You’re generally calm and good-humored, and you use solid judgment at all times. You know how to retain and protect confidential information 


Benefits & Perks: 

  • Work/Life Balance: Unlimited time off, paid holidays, Summer Fridays (Half-day Fridays), paid winter break, and flexible work schedules. Wellness: 85%–100% company-paid medical, dental, and vision insurance for employees in addition to short- and long-term disability coverage and life insurance. Self-Care Fridays (Half-day Fridays) to encourage self-care and mental health awareness.  Financial Well-being: Sponsored 401k plan with unlimited access to financial advisors and planning tools. Bonus eligibility for all Full-Time employees. Opportunity to Fight Racism: We’re proud to match 100% of employee donations made to organizations that combat racism or support recovery from racist acts of violence.  Opportunity to Do Good: Each employee dedicates one day per year toward an impactful social good project.


Our Commitment: 

Who What Wear provides an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Who What Wear believes that diversity and inclusion among our teammates is critical to our success as an international company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.


More about Who What Wear: 

Who What Wear is an international fashion company known for its content sites— and—and its affordable, size-inclusive, and trend-forward line of clothing and accessories. The brand was founded in 2006 by Hillary Kerr and Katherine Power and includes the chart-topping career podcast, Second Life, which is hosted by Kerr. Most recently, Who What Wear launched a sister company, Versed, which is a clean skincare line with products at affordable prices. Headquartered in Los Angeles.

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