Senior or Principal Product Designer (Dublin) (w/m/d)

Recruiter
Zalando
Location
Dublin
Posted
13 Jul 2021
Closes
24 Aug 2021
Ref
3121217
The Zalando Community of Practice brings together over 100+ product designers, each with our own unique mix of skills (Strategy, UX, UI, Service Design and specialty skills like motion design, branding, creative technology and typography).

We combine empathy, science and creativity to make engaging and joyful user experiences to ultimately reimagine fashion. To us, fashion is a way to enable people to connect and to bring them together, to express themselves, to create change and facilitate diversity.

Product Designers steer this change on a variety of missions within a diverse range of business units. In B2C you will work on driving our core business; B2B you will help us achieve our platform strategy; and in B2E (employee-facing) you will design software to make us all more effective.

You will work in cross-functional teams in close cooperation with developers, product managers, business stakeholders and other designers. Teams work with end-to-end responsibility for solving meaningful customer problems - from ideating through prototyping and user testing to bringing features live and checking their performance.

Want to know more? Learn about our Product Design Teams or follow our Zalando Design blog on Medium.

ABOUT THE OPPORTUNITIES

In our Product & Category Experience Team (Pillar 1) we aim to be the credible lifestyle expert who ensures our customers purchase products they love with confidence

  • Principal Designer

We are seeking for a well-rounded product designer, with good knowledge of research, synthesis, ideation, and interface design, who is comfortable working in a complex environment and with diverse stakeholders. Ideally you have experience with product detail pages and the conversion/decision part of the sales funnel.
As a principal designer joining our team, you will redefine customer experiences for our high growth categories and the product detail page by enabling informed decision-making, by improving category-specific content and interactions in relevant touchpoints, and by designing solutions that scale across both existing & future categories.

In our Search & Personalization Team (Pillar 2) we leverage data and insights to ensure that each of our millions of customers feel like we are speaking to them personally and taking them by the hand on their fashion journey.

  • Principal Product Designer

We are seeking a Principal Product Designer with a hybrid of both UI and UX skills to join us in creating experiences for personalized fashion guidance, browse and search, and relevant product recommendations. Collaborating with other designers, researchers, product managers, data scientists, and front-end engineers you will define meaningful user experiences delivering personalization, customer engagement and related discovery experiences. The ideal candidate is a well-rounded designer, strong facilitator, with senior skills in taxonomy and navigation design.
  • Senior Product Designer

We are seeking a Senior Product Designer to help us design and deliver personalised fashion guidance, discovery experiences and product recommendations. You will work on experiences to deepen the customer relationship through the responsible and transparent use of customer data.

WHERE YOUR EXPERTISE IS NEEDED

Act as a customer advocate throughout the whole creative process while being a great sparring partner to our stakeholder.
  • Discover unmet needs for Zalando products and identify opportunities to make them more joyful and usable. Drive user research along the customer journey to discover pain points and needs.
  • Define and break down the complexity of various products into a seamless and enjoyable experience. Define problem statements using the generated insights to make sure we're working on the right problems and opportunities.
  • Design inspiring human-centered solutions. Bring concepts to life by iteratively creating prototypes at all levels of fidelity. Leverage user frameworks and data to identify opportunities to reduce complexity and simplify the user journey.
  • Deliver the best designs by shepherding them through to implementation. Provide excellent and clearly detailed documentation of designs to engineers.
WHAT WE'RE LOOKING FOR
  • You leverage qualitative and quantitative research methodologies, translating insights into product design concepts
  • You are willing to solve problems by generating and iterating on multiple solutions
  • You facilitate and communicate clearly and convincingly in English (sharing knowledge and insights, explaining design rationales, building common understanding, spreading excitement around a customer experience vision, etc.)
PERKS AT WORK
  • Inspiring peers. Product Design at Zalando is a highly diverse, international community of accomplished researchers and designers who drive our customer experiences to the next level.
  • Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We learn from mistakes. We laugh together. We share ideas freely.
  • Professional development. We believe in a purpose-driven approach to motivating and growing people. We help you to grow through mentoring, personal branding support, networking inside and outside the company, and rotation through diverse career opportunities within Zalando.
  • Perks. Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings. Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations). Family- and life-friendly working conditions including flexible working hours (*available for selected departments/positions).
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Q&A
Do you sponsor work visas?

Absolutely! For our locations in Berlin, Helsinki and Dublin we expedite visas for foreign workers to come join us.

Can I work remotely?

The health and well-being of our employees is our number one priority. Zalando currently offers a flexible working solution, encouraging employees who can work from home to do so, while offering a safe office space for those who need it.

Also, Zalando currently offers employees an opportunity to work from abroad up to 25% of the time* in 2021. (*regulations apply).
HOW TO APPLY
All applications must be completed using the online form and submitted in English - we do not accept applications via e-mail.

When you apply once, we will consider you for all Product Designer openings at Zalando. Please do not apply for multiple positions.

We appreciate designers with a variety of "skill shape" profiles. The form below helps us collect a variety of information to evaluate which openings would best fit you.

This is a single-page form. It typically takes 10-20 minutes to complete.