EC Co-ordinator

This is an exceptional opportunity to join ISSEY MIYAKE’s brand new European e-commerce project from the early stages.

Based in our Paris office, you will be assisting with the launch and day-to-day operations and online trading. You will help ensure that technical solutions and business processes designed for the project are correctly tested, documented and adopted, putting you in a great position to support, manage and develop the online store after launch.

What you will do:

• Act as a key point of contact for external contractors (front end developer and IT consultants) ensuring that they are meeting deadlines and have the latest feedback and information from internal stakeholders
• Assist the Retail team with stock monitoring, pre-orders management and stock liaison on Y2
• Process web returns promptly and accurately
• Maintain documentation (change logs, project plans, process manuals)
• Work with the Retail and Marketing teams to create and implement a content and promotions calendar, ensuring that the correct assets are on hand for the site and for digital marketing and advertising
• Review and translate product and marketing copy (English to French/Italian)
• Update website content and perform regular audits of data and front end to ensure that presentation is perfect and the site is working smoothly
• Compile regular reports on online sales and site performance
• Train and support the Retail team on the online order fulfilment process

Requirements:

• Previous experience in a Shopify e-commerce environment
• Retail experience and knowledge of Cegid Y2 highly desirable
• Data driven with great analytical skills
• Proficient in Excel and MS Office
• Familiar with Google Analytics and web tools
• Great organisational skills and attention to detail. Strong team player and positive can-do attitude
• French / English speaking.  Italian a bonus.