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Senior Technical Program Manager

Employer
The RealReal Inc.
Location
San Francisco, California
Closing date
21 Aug 2021

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Function
Technology
Level
Senior Manager

Job Details

As a part of the Technical Program Management team, you will be responsible to deliver on both product and engineering roadmaps. You will work in a fast-paced environment collaborating with product and engineering teams. You will help plan, build and execute on programs that drive business growth. You will work on strategic initiatives while driving tactical execution across multiple teams. You will be responsible for programs from initial conception through launch and operations. To be successful, you would need to be a self starter with a strong bias for action as well as have a high level of comfort in ambiguity.

What You Get To Do Every Day
  • Work with Product Managers and Engineering Managers on a program that spans multiple product owners/technical leads
  • Work with Product and Engineering leadership on roadmap for current quarter and the next
  • Collaboratively build and maintain program plans along with product and engineering managers
  • Drive alignment across multiple teams around scope and timeline
  • Manage blockers, risks and dependencies
  • Communicate weekly/biweekly status update on the programs/projects
  • Provide guidance on agile/scrum methodologies
  • Present at Leadership Team/Steering committee on the progress and status of the programs/projects

What You Bring To The Role
  • Minimum 8+ years of work experience as a technical program manager in software development/deployment environments
  • Bachelor's degree or equivalent experience in Information Systems or related fields
  • Passion for technical excellence while building great customer experience for both sides of the marketplace.
  • Proven project/program management experience involving many cross functional teams.
  • Demonstrated collaboration skills: able to work well with many different types of personalities in various functions. 
  • Excellent communication skills; Ability to communicate, document, and present complex technical issues in a concise and efficient manner for a variety of audiences.
  • Experienced and confident in creating slides and presenting to executives.
  • Must possess effective listening skills and comfortable asking questions and presenting alternate viewpoints.
  • Strong leadership skills to influence and motivate without authority. 
  • Strong organization and facilitation skills to lead/drive projects.
  • Excellent negotiation and conflict management skills.
  • Strong writing skills, with a casual and confident tone

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.   GHR3234. 

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Company

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Company info
Location
San Francisco
US

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