Private Client Stylist (KSA) - FARFETCH

Location
SA Riyadh
Posted
22 Jul 2021
Closes
17 Aug 2021
Ref
341fa7a5-fa03-41a9-8a43-add77bdf87fb
Function
Technology
Level
Manager
Hours
Full Time
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers.

We're a positive platform for good, bringing together an incredible creative community made up of our people, our partners, and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

PRIVATE CLIENT

We're dedicated to amazing our special customers through our luxury personalised service. We're a truly global team with functions covering Personal Styling/Shopping, Marketing, Client Development, Customer Service, and Operations. We understand the world of luxury fashion and lifestyle and we're unique in our approach to building long-lasting relationships with our clients, helping them to discover magical experiences through Farfetch.

THE ROLE

You'll develop a unique skill set as you engage and drive customer loyalty, through a variety of engagement and selling activities in collaboration with functional teams, ensuring a seamless, exceptional luxury shopping experience.

The ideal profile is someone with strong client development skills, commercial acumen, a deep knowledge of luxury fashion, and driven to achieve targets. Experience in working with high-profile clients in the luxury fashion industry is highly preferred, combined with a capability to develop strategies and actions to enable the achievement of sales targets.

What you'll do:

    • You'll develop sales with existing and potential Private Clients.
    • You'll create and send personalized communications to your clients, to inform them of new products, designers, and other Farfetch news that is relevant to their interests.
    • You'll organize and host client engagement activities.
    • You'll work closely with the Private Client Manager on individual monthly, quarterly and annual planning activities, tracking results against expectations on a weekly and monthly basis, and identifying new business opportunities.
    • You'll support the Customer Service team to resolve Private Client issues when necessary.
    • You'll attend brand events as required to aid business development and act as a Farfetch brand ambassador.


Who you are:

    • 3-5 years of experience in fashion retail sales.
    • You'll have a proven ability to engage and build customer relations.
    • You'll have a proven track record of exceeding targets.
    • You'll have deep knowledge of current, international fashion trends, designers, and products.
    • You'll be able to understand and interpret analytics into recommendations.
    • You'll be resilient, with a problem-solving and solutions-focused attitude, with a logical approach to situations.
    • You'll be an excellent team player but also able to work on your own initiative.
    • You'll be comfortable with ambiguity, adopting a flexible approach.
    • You'll be organized and able to meet deadlines.
    • You'll have strong computer literacy and an understanding of the digital world.


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