Team Lead Quality (w/m/d)

Recruiter
Zalando
Location
Berlin
Posted
24 Jul 2021
Closes
18 Aug 2021
Ref
3325789
Function
Operations
Level
Manager
Zalando manages a large quantity of article quality issues per year. As a Product Quality Team Lead (m/f/d), you will be managing a team who analyse Zalando's extensive quality data and share actionable article defects trends both internally and externally. The goal is to reduce the risk of quality defects arriving with our customers ensuring they remain delighted by the items they recieve. This role will take your existing article quality knowledge, data analysis techniques and communication skills to impact projects that deliver quality improvement across Zalando's wide assortment of article types. You will be challenged to lead a team of highly motivated Quality Managers, guiding them to achieve their professional capabilities and goals.
WHERE YOUR EXPERTISE IS NEEDED
  • Analysing Zalando quality data to find improvement areas within the assortment
  • Engaging key accounts of Zalando's brand portfolio with Corrective Action Plans
  • Actively highlighting areas of Zalando's assortment with higher quality risks to internal stakeholders
  • Implementing and improving processes to identify in-season quality risks
  • Leads a team of motivated Quality Managers achieve both the teams goals, and their own professional ambition.
WHAT WE'RE LOOKING FOR
  • Several years of experience in the footwear or apparel industry (e.g. as a Garment Technician (m/f/d), Footwear Technician (m/f/d), Testing Specialist (m/f/d) or Production Manager (m/f/d))
  • Exposure and understanding of footwear/apparel supply chains
  • Proven success in working with external stakeholders
  • Extended experience in a management position with direct reports
  • Experience with data analysis techniques and strong with spreadsheets and other data management tools
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Similar jobs

More searches like this

Similar jobs