Store Manager

Recruiter
Pepa & Co
Location
Elizabeth Street, Belgravia, London (near Victoria)
Salary
An attractive remuneration package based on experience and skill set
Posted
28 Jul 2021
Closes
11 Aug 2021
Level
Manager
Contract Type
Permanent
Hours
Full Time

Store Manager (full-time)

We are looking for an enthusiastic Store Manager to oversee our amazing flagship boutique in Belgravia. This outgoing person should thrive on responsibility, be hard-working, have bags of energy, be a team player with excellent interpersonal skills.

The Store Manager is responsible for creating and organizing a pleasant shopping environment for our clientele, managing the rota of store assistants and assist in other areas of the business when required.

Responsibilities:

  • Providing excellent customer service and offering clients advice on products to persuade them to buy.
  • Welcoming and assisting our high-end customers, retaining customer loyalty by giving appropriate and personalized advice.
  • Replenishing the products on the sales floor whilst respecting the visual merchandising standards of the company.
  • Keeping the sales floor & stock room neat, organized, clean and stocked at all times.
  • Assisting with merchandising and inventory activities for stock coming into store.
  • Processing transactions accurately and efficiently.  Taking and recording orders through a computer system in person or over the phone/e-mail.
  • Adhoc support for the online side of the business, customer requests, assisting with orders, updating system.
  • Provide information and other services such as handling returns of merchandise & bespoke designs.
  • Dealing with customer complaints in a patient and helpful manner and returns quickly and efficiently.

Requirements:

  • Minimum 2-year experience in fashion retail luxury stores (ideally childrenswear)
  • Passion for high end fashion & ideally children’s fashion
  • Excellent communication and negotiation skills

Competences:

  • Identification with the company
  • Interpersonal communication
  • Initiative, teamworking, hard working
  • High attention to detail, organised.
  • Self-motivated, multitasker, can prioritise.

What You Can Expect from Us:

  • A company culture centred on inspiring and empowering its employees
  • Great shop & office location in buzzing Elizabeth Street, Belgravia (Victoria)
  • Remuneration package based on experience and skill set
  • Annual Leave entitlement above statutory
  • Flexible working by effective rota management
  • Statutory pension scheme 
  • Clothing Allowance
  • Cycle to work scheme

If you feel you will be an ambassador of the brand, and will take pride in selling beautiful, high-quality products, you are super organised, have impeccable interpersonal skills, and want to develop your career in a retail business…. this could be the perfect opportunity for you!

 

About us:

Pepa & Co, a boutique family business, is now a globally recognised luxury children’s brand, that is rapidly growing in strength & reputation, through its timeless and quintessentially British designs, with a special focus on the use of the finest quality materials.  Founded in 2013 by Pepa Gonzalez, Pepa & Co, conceived and designed in London, manufactured in Spain in small production runs, often hand finished; Pepa & Co has earned worldwide recognition after The Duchess of Cambridge in 2016 chose the brand as her favourite to dress her children.

We’re entering an exciting stage of growth at Pepa & Co, and investing in new team members, larger offices, operational improvements.  With a strong passionate team, we will take the company to the next level. 

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