E-Commerce Coordinator

Location
London
Posted
02 Aug 2021
Closes
25 Nov 2021
Ref
R862
Function
Ecommerce
Hours
Full Time
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.

Job Description
  • Assist with all on-site merchandising to enhance the overall site experience
  • Assist with QA of all on-site dev initiatives
  • Act as a liaison to customer service team to provide excellent client care and resolve all escalations.
  • Assist Ecommerce Operations Manager on related activities as needed
  • Monitor key metrics (sales, stock, traffic, returns...) of overall e-commerce activity
  • Act as project coordinator for marketplaces and omnichannel initiatives
  • Identifying e-commerce and omnichannel trends in order to develop proposals for commercial and service enhancements for the website
  • Report all bugs and website issues, and track status through resolution.
  • Provide support for miscellaneous web projects
  • Work cross functionally with the creative teams ,marketing and also finance, operation and IT.

Skills
  • 1-2 years of Ecommerce experience; experience with SF commerce cloud is strongly preferred
  • A driven self-starter & problem solver
  • Great interpersonal & communication skills
  • A quick learner who takes initiative and is excited about the fast-paced eCommerce world
  • Outstanding computer skills with ability to learn new software applications quickly
  • Team player with initiative, ability to prioritize, multi-task without sacrifice of attention to detail and thrive in fast-paced environment.
  • Strong organizational, project management, communication, and follow-through skills are required.


Reward

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
  • Up to 50% discount on Stella McCartney products
  • Exclusive staff sales and sample sales - Including other LVMH brands
  • Matched pension contribution up to 6%
  • Extensive private medical and critical illness insurance, as well as life assurance
  • Annual Health Screening
  • Annual Leave Shop where employees can buy or sell annual leave
  • Flexible working/core hours
  • Enchanced Maternity/paternity packages
  • Matched Give as You Earn charity scheme
  • Fitness membership (Classpass credits) and onsite yoga
  • Volunteer and Birthday leave
  • Health cash plan
  • Financial wellbeing program
  • Physical and Mental Wellbeing Support Services
  • Employee referral bonus


Optional/ Paid Benefits

Childcare vouchers, season ticket loan, cycle to work scheme, tech scheme, travel and dental insurance and more.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.

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