E-Comm Graduate Trainee - 6 Month FTC

02 Aug 2021
05 Oct 2021
Full Time
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.


Reporting to the head of ECommerce, the ECommerce graduate trainee will assist and support the ECommerce team in their daily duties.

The role will oversee and gain a wide understanding and involvement across all aspects of ECommerce, including; merchandising, trading, analytics, newsletter build, content and ECommerce shoots.

Your Mission:
  • Assist the merchandisers to make sure products are ready to go online and they have the appropriate copy, images and sizing.
  • Assist the merchandisers in the catalogue and attribution categories that reflect current strategy.
  • Management of promotion for customers, Private Sale, VIP/VIC, Discount Voucher, TRR
  • Coordinate the employee mailbox assist the team with Customer Service requests on sustainability, products info, wholesale and after-sales.
  • Help assist the team to analyse and make improvements to the customer experience and user journey on the site with daily sales and weekly reporting and adhoc analysis.
  • Test newsletters and help e commerce newsletter team on their build and deployment.
  • Adhoc website support and administration such as competitor analysis, ensuring product filters and categories are fine-tuned.
  • Assist with bug-fixing, identification of website issues, and liaise with our external web development agency on projects and tasks.

Your Talent:
  • Proficiency in Microsoft office suite (Excel and Word)
  • Good understanding of online media channels
  • Ability to learn quickly
  • Eager to make a difference in a small team


Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
  • Up to 50% discount on Stella McCartney products
  • Exclusive staff sales and sample sales - Including other LVMH brands
  • Matched pension contribution up to 6%
  • Extensive private medical and critical illness insurance, as well as life assurance
  • Annual Health Screening
  • Annual Leave Shop where employees can buy or sell annual leave
  • Flexible working/core hours
  • Enchanced Maternity/paternity packages
  • Matched Give as You Earn charity scheme
  • Fitness membership (Classpass credits) and onsite yoga
  • Volunteer and Birthday leave
  • Health cash plan
  • Financial wellbeing program
  • Physical and Mental Wellbeing Support Services
  • Employee referral bonus

Optional/ Paid Benefits

Childcare vouchers, season ticket loan, cycle to work scheme, tech scheme, travel and dental insurance and more.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.