Digital Product Manager - MAT Cover

Location
London
Posted
02 Aug 2021
Closes
26 Oct 2021
Ref
R754
Function
Ecommerce
Level
Manager
Hours
Full Time
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.

Overview

Reporting to the E Commerce Director, the Digital Product Manager will be solely responsible for the execution of the digital needs of the Global business. This role with focus mainly on the web but will also encompass CRM and other platforms.

Your Mission
  • Play a critical role in planning the digital roadmap.
  • Manage digital supplier budgets & resource spends and liaising with the Finance team.
  • Carry out testing, release & validation of new functionalities
  • Assist with site readiness for Ecommerce platform migration including CMS management, upload and testing.
  • Coordination of relevant business units including Marketing, Retail & Creative
  • Act as a key contact for your projects across design & build teams
  • Manage and liaise with multiple stakeholders which reside both in and out of the business. Examples including creative, retail, logistics, technology, system integrators & freelance resource.
  • Owner of onsite behavioural KPI's such as bounce rate and checkout abandonement


Your Talent
  • Experience working with Ecommerce platforms and web systems.
  • Cross functional experience with UX, development & data resources.
  • Understanding and experience of Agile methodologies.
  • Customer centric with a natural interest in understanding consumer behaviour.
  • Data Driven with the ability to drive initiatives to improve our understanding of the customer.
  • Commercially focused with an ability to balance forecasted benefit with implementation cost.
  • Willingness to be hands on to assist with rollout of new functionality and products; including testing, stakeholder management. We are a small team so the role will be very hands on.
  • Ability to influence suppliers, project stakeholders & peers to ensure quality products are delivered.
  • Understand and experience working across a retail organisation, foster positive relationships with CID, Marketing, Stores & other teams.
  • Proven ability to deliver on a wide range of digital activities.
  • Experience in working in a retail environment of some form is a must. Luxury is a bonus.


Systems and Essentials
  • Commerce Cloud or similar platform experience such as Magento, SAP, Websphere, Shopify.
  • Experience with task management tools such jira, target process, trello.
  • Experience with UX optimisation tools is a plus. Tools which track user behaviour in a quantitative and/or qualitative manner.
  • Google Analytics experience is a must.


Reward

Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community.
  • Up to 50% discount on Stella McCartney products
  • Exclusive staff sales and sample sales - Including other LVMH brands
  • Matched pension contribution up to 6%
  • Extensive private medical and critical illness insurance, as well as life assurance
  • Annual Health Screening
  • Annual Leave Shop where employees can buy or sell annual leave
  • Flexible working/core hours
  • Enchanced Maternity/paternity packages
  • Matched Give as You Earn charity scheme
  • Fitness membership (Classpass credits) and onsite yoga
  • Volunteer and Birthday leave
  • Health cash plan
  • Financial wellbeing program
  • Physical and Mental Wellbeing Support Services
  • Employee referral bonus


Optional/ Paid Benefits

Childcare vouchers, season ticket loan, cycle to work scheme, tech scheme, travel and dental insurance and more.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.

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