Routing Coordinator

JOB SUMMARY

JOB SUMMARY
This role is responsible for scheduling and coordinating all outbound shipments for Domestic/International and Retail/Wholesale Freight. The clerk will be responsible for creating shipments/loads and preparing all necessary documents, maintaining shipping files, providing tracking, and/or shipping history when needed, and finally ensuring orders/cartons are shipped in timely manner. This position will also liaise with our Import/Export team In NY on all International shipments and documents.

JOB DESCRIPTION

RESPONSIBILITIES

Focus Area #1: Oversee routing process ensuring that all functions are met in fulfillment of shipments:

• Run all open pick ticket reports to be sure all cartons are shipped before cancel date
• Keep warehouse staff aware of all prioritized shipments daily
• Create shipments/loads and prepare documents for all outbound shipments ie: BOL, Manifests, Packing Lists, Invoices
• Contact carriers for shipments that are ready to be arranged for pick-up
• Ensure all shipments and targets are met for end of month sales

• Start/cancel dates
• Rushes
• Trouble shooting loads
• Routing site issues
• Fulfillment of equipment needs and/or issues
• Appointments
• Invoices and documentation
• Volume load collaboration and set-up
• EDI/ASN conflicts/resolution
• Process shipments shipping via FedEx, DHL, and UPS to move goods and provide warehouse team with shipping labels and documents.
• Freight expense/classification
• Routing guide changes/upgrades
• New accounts
• Liaison between outbound Ops and carriers/customer logistics team

Focus Area #2: Work with CS and Sales on issues affecting pick-tickets, POs, accounts discrepancies, shipments:

• PO availability and issues
• Issues with customer addresses
• Ship via upgrades
• Invoices and documentation
• Transit time on priorities/accounts
• Start/cancel date issues
• Rushes
• EDI/ASN conflicts/resolution
• New accounts
• Routing guide changes/upgrades
• Liaison between shipping, Gaso, Sales, Carriers, Customer logistics teams

Focus Area #3: INTERNATIONAL COLLABORATION

• Collaborate and communicate with Import/Export team daily regarding International shipments ready to be transported.
• Provide updates to team advising on units picked up by Carriers and Pool destinations
• Maintain copies of files for our records and provide copies for truck drivers and building security.
• Update share-drive daily with all shipped BOLs; maintain folder updated for AR/Sales research compliance
• Able to work with and collaborate with TB customer service/sales
• Maintain strong working relationship with customers on a daily basis
• Work with and assist A/P and A/R on claims for both retail and wholesale customers
• Research retail/wholesale shipments and provide claims and POD information to HQ

ADDITIONAL RESPONSIBILITIES NOT COVERED IN FOCUS AREAS

• Work on projects as assigned by Management.
• Provide daily updates to Management.

EDUCATION & PRIOR EXPERIENCE NEEDED

Please note any education or experience requirements* needed to do the role

*Note that those who do not meet the requirements based on their resumes/applications will be screened out automatically in some cases

• H.S. Diploma required
• Knowledge of Vendor Compliance Routing guides and requirements.
• Prior experience with Domestic and International document preparation.
• Wholesale shipping experience required
• Must possess strong Computer and Communications skills
• Must exhibit a keen attention to detail and analytical abilities

DESIRED ATTRIBUTES

Please note any skills/qualities you would want someone to have in this role in addition to our core skills:

• Adaptable - Change before you have to
  • Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
• Entrepreneurial Spirit - Own it
  • Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
• Collaborative - No "I" in Tory
  • Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
• Client & Brand Focus - Put yourself in Tory's shoes
  • Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
• Live the Values - Being "Buddy"
  • Keeps the "Buddy Values" alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion) - It's not just what you do, but how you do it - Contributes to a positive and productive environment
• Functional Expertise - Know Your Stuff
  • Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com .