Supervisor - Store
- Maintaining customer database and helping to manage outreach and VIP strategy
- Support training, managing and developing of the sales team.
- Support management of staff motivation by suggesting creative incentives & follow up.
- Consistently maintain personal grooming standards and that of the team.
- Ensure all stock is ticketed correctly and conforms to VM standards.
- Respond effectively to customer questions and resolve issues on the floor
- Ensure security procedures are followed to prevent stock loss
- Maintain key information on the Self Portrait consumers, including recent purchases, key dates etc.
- Excellent selling skills and styling technique. Able to lead by example and pass these skills on to team through training and on the spot feedback. Act as role model for extraordinary service.
- Notify Self Portrait’s consumers about new product arrivals that match their preferences.
- Any other duties as directed by Store Manager