Associate Digital Producer - (Up to 6 month FTC)

United Kingdom
25 Aug 2021
01 Oct 2021
About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots whilst always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the role

The Associate Producer is responsible for scheduling and delivering the marketing content for Gap Online ensuring flawless execution and on-time launch.

This role will support the Producer managing digital content launches from ideation to execution.

What you'll do

  • Drive the review and final sign-off of digital content by assisting in key meetings & milestones owned by Digital Production, capture feedback and action items, communicating recap to owners for follow-up and completion

  • Coordinates project activities with cross functional team including Marketing, Creative, Web Developers and 3 rd party vendors.

  • Ensure project is launched on time and meets project requirements. Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.)

  • Work in content management tools to update and publish digital content.

  • Performs the final assessment and approval of site content prior to publishing. Works with business partners to resolve issues before launch.

  • Responds quickly to change in scope or project schedule, communicating to management any impacts to the project across all marketing channels.

  • Develops and maintains documentation, templates and tools to maintain a shared knowledge base among the Digital Production team.

  • Assists team on various projects to help improve the overall digital experience or enhance our internal tools.

  • Assess processes and communication methods of delivery schedule and identify improvement areas. Work with manager to implement change where needed.

  • Proactively seeks out opportunities to learn more about brand business processes and systems. Uses knowledge to suggest new ideas and change to improve overall effectiveness of processes

  • Proactively and clearly communicating with cross-functional partners, accommodating change requests and questions, and delivering the content builds in a consistent and timely manner

Who you are

  • You have an understanding of digital production and release processes, including direct experience with site and email tools and technologies

  • You are highly detailed oriented, with experience in managing and communicating deliverables for multiple projects at any given time

  • You have excellent oral/written communication, analytical and interpersonal skills to effectively work across the organization

  • Ability to self-manage and meet varying deadlines for multiple projects- organizational skills with the ability to manage time is a must

  • Self-motivated and driven. Ability to work well independently and within a group setting

  • Ability to handle routine and impromptu assignments with minimal supervision yet displays flexibility in taking direction from team and co-workers

  • Constant drive to gain additional knowledge to improve skill-set

  • Ability to remain poised in a fast-paced environment is essential

  • Bachelor's Degree or equivalent work experience

  • 1-3 years of detailed task planning and execution experience

  • 1-3 years of related digital/online/email experience with a strong preference for ecommerce

Benefits at Gap

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, 30% off at Gap Outlet, and the ability to purchase discounted merchandise during international travel at Banana Republic, Athleta, Intermix and Old Navy.
  • Pension schemes available, depending on role.
  • Market-leading private medical healthcare and well-being programme.*
  • Voluntary medical cash plan open to all employees.
  • Performance-related discretionary bonuses.*
  • Access to our Employee Support Programme for overall well-being.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.