Lead Key Account Management E-Commerce (m/f/d)

Recruiter
Zalando
Location
Ansbach
Posted
30 Aug 2021
Closes
23 Nov 2021
Ref
3431594
Function
Ecommerce
Level
Manager
THE OPPORTUNITY
At Tradebyte you work hand in hand with the biggest players in e-commerce â€" from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do â€" do what you love. Become part of Tradebyte, an independent company within the Zalando Group!
WHAT WE'RE LOOKING FOR
  • Several years of professional experience and proven track record within E-Commerce Business; first experience in coordinating teams is a plus
  • You are reliable and deliver what you promise. You are a trusted partner for your stakeholder while keeping the balance between daily business and projects, where you ensure goals are set and deadlines are met accordingly
  • Innovation is your greatest passion, you always questioning the status quo, optimize the resources and the outcome ratio while evolving processes and setting priorities for you and your team
  • You are empathic and remain calm under pressure; thereby you always ensure a good team atmosphere
  • You are fluent in German and English and enjoy working with international teams and customers


YOUR RESPONSIBILITIES
  • Being the professional lead for one of our teams responsible for providing tailored software solutions and services, enabling brands and retailers to distribute their assortment direct-to-consumer on digital sales channels
  • Transfering strategic management decisions into the operative business, communicating these to your team and passing on correspondingly derived tasks to your team member
  • Acting as a role model for the team handling your own accounts and being the first point of contact as well as escalation contact for the team
  • Ensuring efficiency across the team in our joint projects, having full transparency about initiatives and the respective project steps. You successfully bring automation and customer satisfaction under one denominator and promote both
  • Making your success measurable while working against KPIs with your team, monitoring closely the Time-to-online, Go-Live-Numbers, and GMV, identifying time killers that hinder us from scaling up, and defining measures to maximize REV of your target group


WHAT YOU CAN EXPECT FROM US
  • Open-minded tech-culture
  • Flat hierarchies & “Come as you are” culture
  • Supervised onboarding program
  • Flexible working hours & possibility to work from home
  • Unique working culture with plenty of creative freedom
  • Variety of health services
  • Modern offices in loft-style
  • Internal and external development opportunities
  • Free parking lots & immediate vicinity to train station
  • Legendary corporate events
  • 40% Zalando & 30% Zalando Lounge discount
  • Beverages & snacks for free
    … and more!


INTERESTED?
We are looking forward to receiving your application!

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