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(Senior) Data Analyst (w/m/d)

Employer
Zalando
Location
Berlin
Closing date
8 Dec 2021

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Function
Operations
Level
Senior Manager

Job Details

You work for the Customer Analytics team in Zalando's Markets organization, which enables data driven business strategies for 20 countries. Through our customer analytics and customer segmentations we put our customers at the center of every marketing and retail decision. As an analyst you will be the closest link to our customer: You will build a deep understanding of our customer base by developing and analyzing different customer segments based on purchasing behavior, interests and customer value. You will transform data and segmentations into actionable insights and recommendations that drive strategic decisions and customer retention.

The role is based in our Headquarters in Berlin,Germany.
WHERE YOUR EXPERTISE IS NEEDED
  • Acquire data-driven customer expert knowledge via developing ad hoc analysis & statistical models on customer data to support driving e.g. customer value and customer retention.
  • Create customer profiles and segmentations enabling Zalando teams to grow and deepen our customer relationships.
  • Deliver and present actionable customer insights. Identify new strategic opportunities and recommend actions supporting the customer strategy. Become a trusted advisor to your stakeholders and our senior management.
  • Drive data mindset in the team and guide in terms of methodology & technology. Collaborate with other analysts, data scientists, engineers and commercial colleagues to untap new sources of data and know-how.
WHAT WE'RE LOOKING FOR
  • Very good quantitative degree, e.g. in Economics, Statistics, Mathematics, Computer Science. Track record of using data in smart and creative ways to answer business questions incl. model driven statistical analysis.
  • Advanced Skills in data methodologies and technologies (Python and SQL). Visualization tools, e.g. Tableau, are considered a plus. Curious about learning new technologies.
  • Strong communicator to challenge the status quo, tell data stories, maximize decision impact of your results and liaison with commercial and tech people alike.
  • Proactive, fast learner, problem solver, comfortable working in English in a fast paced international work environment
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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