Wholesale & Franchise Coordinator Eastern Europe

06 Sep 2021
29 Oct 2021
Full Time
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry.

The Wholesale & Franchise Coordinator Eastern Europe will support the Senior Wholesale & Franchise Manager Eastern Europe and Northern Europe in the daily activities, partially consisting in customer's relations, orders management and back office activities.

Main Regions: Russia, Ukraine, Baltics.

Main responsibilities:
  • Contact new and existing customers every season;
  • Research and target new customers and identify areas for growth;
  • Database upkeep and creation;
  • Order entry and back office activities;
  • Participate in the organization and management of the sales campaign;
  • Prepare sales report and analysis (seasonal, daily during sales campaign, and upon specific requests);
  • Ensure customers' seasonal orders are in line with company budgets and requirements;
  • Constant contact with customers throughout the season to monitor performance, deliveries, any problems
  • Chase payments when necessary;
  • Support the Manager with administration, correspondence, phone calls and general running of the sales team;
  • Regular travel to the region to hold product/brand trainings; visit existing and prospective customer; market visits;
  • Liaise with other departments (Customer Service, Finance, VM, Marketing) within the company.


  • At least 3 years of similar experience acquired in the fashion industry, previous experience of account management for luxury RTW and Accessories, particularly on accounts in in Russia and Eastern Europe;
  • Proven track record in achievement of sales targets;
  • Passion for Customers & Service;
  • Commercial/Brand Awareness;
  • Drive for results and ability to work under pressure and independently;
  • Willing to travel;
  • Microsoft Office experienced (Excel in particular);
  • Fluent in English and Italian as well as Russian.

We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview.

At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.