Instagram Coordinator

07 Sep 2021
24 Sep 2021
Contract Type
Full Time

An exciting new opportunity has arisen in the Digital team for an Instagram Coordinator to be responsible for the management of the Dover Street Market London Instagram account.

Key Responsibilities:

  • Create and post engaging and relevant Instagram content, by generating creative concepts in partnership with the Digital Design team for key campaigns that reflect DSM brand values and story telling
  • Strong copywriting skills and experience in creating compelling captions for Instagram
  • Proficient at using Insights and analytics to inform the best way to communicate stories
  • Leverage historical data, customer feedback and upcoming trends to develop strategies to grow the DSM following
  • Manage account DM’s and queries in a timely manner, liaising with the relevant teams when necessary (E-SHOP Customer Service, PR & Communications etc)
  • Work alongside the Junior Graphic Designer and other teams in different territories to coordinate, review and publish web updates.
  • Produce weekly and monthly reports to show account performance including likes/views, product click-throughs, follower increase and overall engagement.
  • Keep on top of social media trends and actively search for opportunities to engage our audience.
  • Actively contribute to customer services monitoring, working with E-SHOP CS team when needed
  • Assist with general content production

Ideal Candidate:

  • A minimum of 2-3 years professional experience managing a brand/company social media channel, preferably from a Fashion / Retail background
  • A passion for social media and DSM, with an eagerness to share new trends in the social and digital marketing space
  • Proficient use of Adobe Photoshop / InDesign with a keen interest in photography and imagery
  • A solid understanding of all key Social Media platforms, with a focus on Facebook Manager and Instagram
  • Strong planning and organisational skills to schedule a seamless content posting lifecycle
  • Excellent attention to detail and verbal/written communication and copywriting skills
  • Flexibility around evenings and weekend with a good understanding of the 24/7 nature of the digital space.