Senior Omnichannel Project Specialist

Amsterdam, Netherlands
08 Sep 2021
19 Sep 2021
Full Time
About PVH Corp.

PVH is one of the most admired fashion and lifestyle companies in the world. We power brands that drive fashion forward - for good. Our brand portfolio includes the iconicCALVIN KLEIN,TOMMY HILFIGER,Van Heusen,IZOD, ARROW,Warner's,OlgaandGeoffrey Beenebrands, as well as the digital-centricTrue&Co.intimates brand. We market a variety of goods under these and other nationally and internationally known owned and licensed brands. PVH has over 40,000 associates operating in over 40 countries and $9.9 billion in annual revenues. That's the Power of Us. That's the Power of PVH.

The Team

The Omnichannel Development, Controlling & Business Operations department formalizes the omnichannel strategy, drives the development of associated business processes & consumer services as well as leading their operational implementation. The department is also in charge of evaluating the business and financial performance of the omnichannel business.

In more detail, the Expansion team supports the organization to implement new operational tools & omnichannel capabilities to our stores across different channels to improve our consumers and staff experience. The team work very closely with Product, Analytics & Operations teams to deploy successfully projects across Europe for Tommy Hilfiger & Calvin Klein as well as with our different European markets.

The Position

The Senior Omnichannel Project Specialist position reports into the Omnichannel Expansion Manager and will be responsible for driving the go-to-market for CRM, loyalty & personalization projects. In more detail the role is about:

  • Drive the project preparation and implementation of a new in-store services (e.g. Clienteling) in our European markets in collaboration with CRM & product teams towards maximum added value, including senior stakeholder management
  • Define go-to-market approach for this service or tool as well as create an implementation plan to support deployment and ensure the maximum impact and performance to market, staff & consumer engagement
  • Be the market SPOC for loyalty / personalization tools in HQ
  • Drive business requirements definition and define store processes for new loyalty / personalization features/services

The Ideal Candidate description:
  • Approximately 4 - 6 years' relevant experience, including 3 years managing complex projects from scoping to delivery with various stakeholders
  • Working experience in D2C Loyalty or personalization is preferred
  • Strong PowerPoint skill
  • Self-starter with ability to multi-task and deal with time pressure
  • Capable of prioritizing multiple tasks while looking for ways to improve current processes
  • Flexible: comfortable working in a fast-paced and fast-changing environment
  • University degree in Business or equivalent
  • Open, charismatic and winning personality to be able to handle various stakeholders across the organization and to communicate successfully with stakeholders across levels and cultures

What You Can Expect from Us:
  • Acompanyculturethat fostersdevelopment, offering trainingand learning opportunities through our very own PVH University
  • An international environment which respects diversity, equality,and individuality
  • Amonthly Covid home- office budget
  • Asmart work programthatempowers ourassociates to workfrom home in the Netherlands, withina flexible schedule
  • Abeautifulstate-of-the-artCampus awaiting you upon our return to the office

Please include a cover letter with your application. We would love to know why this is THE role for you!

PVH Europe and ourbrands,TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.


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