Senior ZFS Account Manager

Recruiter
Zalando
Location
Berlin
Posted
13 Sep 2021
Closes
19 Nov 2021
Ref
3452487
As Senior Account Manager ZFS, you are the helping hand for partners who use the fulfilment service of our platform. You will be responsible for growing our partner base by acquiring new brands and creating tailor-made solutions for existing partners for end-of-life products. You will develop strategies that fit into the off-price strategy of our partners to ensure mutual growth. Furthermore, you ensure that the solutions sold will be executed at a high standard and on par with or beyond partner expectations.
WHERE YOUR EXPERTISE IS NEEDED
  • You are responsible for the strategy and the entire process for attracting new partners for the business unit Offprice.
  • You build and deepen existing partnerships with medium to key accounts. You are confident in developing strategies based on the partner briefing and the insights you gain from available data sources, as well as the specific requirements of the service you sell. You ensure that the service you offer is embedded in the overall Zalando partner strategy.
  • You are responsible for achieving acquisition targets, achieving monthly budgets, assessing opportunities and risks, and new initiatives.
  • You independently drive the interaction with external partners of high complexity. Internally you build and maintain a network with relevant stakeholders to drive projects.
  • You raise the bar in servicing your partners by ensuring a smooth settlement process. You challenge existing processes and procedures to constantly optimize the customer experience.
WHAT WE'RE LOOKING FOR
  • 5 + years international experience in the fashion industry in either a sales or strategic partnership role with a proven record of delivering results through projects to scale and manage the partner base
  • Sales affinity and goal orientation characterize you. You like to implement creative solutions and you are not afraid to analyze and improve on existing processes as well as implementing new ones. Dealing with change is also one of your strengths.
  • Proven expertise and experience in negotiating partnership and commercial contracts. Developing engagement strategies to connect with senior partnership profiles come naturally to you.
  • An agile mind, strong communication and influence skills are self-evident for you. Solid experience of developing strategic relationships and managing internal and external stakeholders, whilst working within cross functional teams, maintaining engagement and ensuring commercial momentum
  • You should be able to excite our buying teams and your stakeholders with your passion and knowledge and be confident but empathetic as you confront challenges and drive successful outcomes. Excellent spoken and written English, German is considered a plus.
PERKS AT WORK
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO LOUNGE
Zalando Lounge an online shopping club for fashion and lifestyle products in 14 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell it.
https://www.zalando-lounge.de
Please note that all applications must be completed using the online form - we do not accept applications via email.

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